Sr. Training Manager

EVERSANA•Yardley, PA

About The Position

At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. The Sr. Training Manager is responsible for effectively developing, delivering, executing, and managing training needs for pharmaceutical clients. This role requires a deep understanding of disease states, market landscape, and product-specific materials, which must be communicated clearly to learners. The Sr. Training Manager will support the evaluation, creation, and implementation of training initiatives, including content design and development throughout the project lifecycle. They are also responsible for facilitating engaging live or virtual training sessions, demonstrating exceptional platform skills and have strong selling skills acumen in life-sciences. Our employees are tasked with delivering excellent business results through the efforts of their teams.

Requirements

Previous experience in a pharmaceutical training environment is mandatory
Previous experience in pharmaceutical sales environment with exposure to training is preferred
Experience in supporting all aspects of a detailed, multi-component program from concept to completion in a fast-paced, deadline-driven environment
Product launch experience or major new indication launch experience preferred
Excellent written, verbal and interpersonal communication skills
Superb track record in developing and executing successful training programs
Highly computer literate with proficiency in MS Office and related business and communication tools
Familiar with traditional and modern training processes and adult learning principles
Working knowledge of sound instructional design
Fantastic organizational and time management skills
Strategic and creative mindset
Meticulous attention to detail
Expertise in training and facilitation
Bachelor’s Degree in Arts or Science
3+ years of experience as a successful sales representative selling pharmaceuticals or medical equipment.
5+ years of experience in a national sales training department with experience in curriculum development and delivery is required.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Suite

Nice To Haves

5+ years of progressively responsible experience and advancement within healthcare, pharmaceutical or biotech industry in sales, sales training
Veeva or similar software, Learning Management Systems

Responsibilities

Support the development of all required training materials and/or home study materials necessary for initial and follow-up training classes. This includes supporting the management of materials through the legal, regulatory and medical review process
Collaborate with interdisciplinary team for implementation of dynamic learning materials (slide presentations, workshops, reference guides, job aids, modules)
Support the Directors of Training and Project Managers through detailed project management practices and standards
Collaborate on support services including agenda management, Portal/Platform LMS setup and production services, as required
Continue to learn new disease state materials, branded and unbranded materials and be prepared to implement training of these materials in a timely fashion
Provide effective facilitation services (live, virtual) to ensure proper delivery and execution of training (i.e product knowledge, disease state, or selling skills)
Provide train-the trainer services, new hire training, and sustainment curriculum trainings, as requested
Supports sales management teams by providing training materials, workshops and/or facilitation support at National, Sales, and POA meetings
Management of the Training Project Plan including task management, escalation of issues, risk identification, and interdependencies through project documentation including: (Issue Tracker, Milestone Tracker, Action Item Tracker)
On-board, develop, and coach field-based trainers and emerging sales rep leaders based on competencies and skill sets needed for project, to include virtual and live field rides, as required
All other duties as assigned