Sr. Trade Deductions Analyst

Talking Rain • Preston, WA

1d • Onsite

About The Position

Talking Rain Beverage Company is seeking a Sr. Trade Deductions Analyst to join its Finance team onsite at the Preston, Washington office. The role manages complex, relationship-driven customer finance work, including trade deductions, chargebacks, short payments, customer account details, and coordination with Sales and external partners. The position reports to the Financial Analyst Lead and has no direct reports. The hourly rate is $35.00–$44.00, depending on experience, with annual bonus potential of 7% based on the company meeting its financial targets. New hires typically receive between the minimum and midpoint of the range, with possible variation based on experience, internal equity, and market considerations.

The analyst investigates and resolves customer deductions, maintains customer and system data, coordinates onboarding and deduction workflows, supports month-end close, and provides reporting and process-improvement recommendations. The role requires onsite presence to support customer responsiveness, timely decision-making, and cross-functional work with Finance, Sales, and Supply Chain. The position may require a flexible schedule, including occasional evenings and weekends for special assignments. The role also follows food safety, quality, and SQF practices.

Talking Rain describes itself as an equal-opportunity employer that values diversity and inclusivity and invests in employee benefits and development opportunities.

Requirements

• Minimum of four years of experience in Accounts Receivable, deductions management, or customer finance.
• Strong understanding of trade deductions, chargebacks, and customer billing processes.
• High attention to detail and organization, with the ability to manage a high volume of transactions and disputes.
• Proficiency with Dynamics 365 and Microsoft Office, including Outlook, PowerPoint, and Excel; strong Excel skills are required.
• Experience with VIP is required.
• Excellent communication and relationship-building skills, with comfort working directly with Sales and customer contacts.
• Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments.
• Bachelor's degree in Accounting, Finance, Business, or a related field is preferred; equivalent experience is accepted.

Nice To Haves

• Experience in a CPG or beverage category is strongly preferred.
• Anaplan experience is preferred.

Responsibilities

• Investigate, validate, and resolve complex customer deductions, chargebacks, and short payments requiring sound business judgment.
• Serve as the internal expert on customer and account nuances and maintain accurate records of customer-specific terms and agreements.
• Collaborate with Sales to resolve disputes, align on trade spend, and confirm deduction accuracy; act as the escalation point for high-priority issues.
• Analyze customer-level data to identify trends, determine root causes, and find opportunities to reduce deduction volume.
• Coordinate customer onboarding to the VIP system and ensure accurate account setup and configuration.
• Manage VIP system master data to keep mappings accurate and current.
• Maintain TPM system data to validate deductions against approved promotional activity and customer agreements.
• Coordinate with Genpact on in-scope deduction activities, including effective handoffs and resolution tracking.
• Support month-end close activities related to deductions and customer balances.
• Maintain deduction documentation and reporting to provide Finance and Sales leadership with visibility.
• Identify and recommend process improvements that reduce deduction complexity and cycle time.
• Follow food safety, quality, and SQF practices, and report issues to the immediate supervisor.
• Perform other duties as assigned.

Benefits

• Three weeks of vacation per calendar year, with an additional accrued week every few years depending on exempt status.
• Six weeks of paid parental leave for FMLA-qualifying employees; birth mothers receive additional time for medical leave, and additional leave may be available depending on state and circumstances.
• Monthly flexibility stipend for eligible employees, intended to contribute toward phone, internet, or other business uses while working remotely or needs outside normal working hours.
• Relocation available when available.
• Mileage reimbursement for eligible onsite and hybrid employees who carpool with another Rain Maker at least twice a week.
• 401(k) with immediate vesting and matched contributions.
• Fitness reimbursements for community events and competitions.
• Access to an onsite gym in Preston with a personal trainer two days per week may be available.
• Medical, dental, and vision insurance, including one plan offered at no cost to employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior