SR Teller (MSR)- Richmond

Park Community Credit Union•Richmond, KY

7d•Onsite

About The Position

To assist the credit union in the achievement of its goal to always make a positive difference in each member's financial life. This is accomplished by providing the highest quality of service to internal/external members, identifying their financial needs and recommending products and services that would meet those needs. Additionally, you are responsible for assisting tellers with currency and account related services for members insuring friendly, accurate and timely assistance.

Requirements

One year to three years of similar or related experience.
A high school education or GED.
Good communication skills for training other tellers.
Keyboard and computer skills are a must.
Requires accuracy with counting money and processing numbers.

Nice To Haves

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Responsibilities

Schedule and monitor daily activities of tellers.
Receive and process member financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed.
Cross-sells credit union services to members and coach coworkers to do the same.
Assist in new employee training; promote teamwork and build respect among coworkers; provide solutions to problems and insure that tellers provide accurate and timely information to members.
Assist tellers with balancing aiding in finding and correcting errors.
Complete reports, logs and assignments in a timely and accurate manner.
Monitors department activities for compliance with established policy and regulations.
Takes action to resolve any out of compliance issues and keep manager informed on daily matters.
Order daily cash requirement for the credit union; manage vault cash; maintain ATM and cash dispatch machines.
Insure that all are maintained according to credit union guidelines.
Performs other duties as assigned.