Sr. Technical Writer II (6894)

MetroStar•Reston, VA

6d•$100,000 - $175,000

About The Position

As a Sr. Technical Writer II, you will work alongside engineers responsible for cloud services, CI/CD tools, and container-based infrastructure to turn firsthand knowledge of how these services are built and operated into clear, accurate documentation. You will partner with infrastructure teams to understand how services are designed, delivered, operated, and supported, and create and maintain documentation for internal teams and service users. You will establish consistent documentation practices, translate engineering discussions and system changes into guidance for technical teams and senior government stakeholders, and keep knowledge assets accurate throughout the service lifecycle. The role also uses approved automation and AI tools to improve documentation workflows while maintaining technical accuracy and following security requirements. You will manage documentation priorities and deliverables independently in an Agile environment.

Requirements

Active TS/SCI with CI Poly security clearance.
7+ years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role.
Experience using a content management system or intranet, such as GitLab, Confluence, or Drupal, to publish, maintain, and govern documentation and knowledge assets.
Experience developing technical diagrams, charts, and graphics for a variety of audiences.
Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices.
Ability to work independently.
Experience working in an Agile Software environment.

Responsibilities

Work directly with cloud, CI/CD toolchain, and container-based platform infrastructure teams to understand how services are designed, delivered, operated, and supported.
Create and maintain system documentation, SOPs, runbooks, user guides, technical diagrams, workflows, and roadmaps.
Build a consistent documentation framework, including templates, content standards, ownership, review schedules, and publishing practices.
Translate engineering discussions and system changes into accurate guidance and briefings for technical teams and senior government stakeholders.
Verify content with technical owners and keep knowledge assets current throughout the service lifecycle.
Use approved automation and AI tools to streamline drafting, review, publishing, and maintenance while verifying technical accuracy and following security requirements.
Manage documentation priorities and deliverables independently in an Agile environment.