Sr. Technical Writer II (6894)

MetroStar•Reston, VA

About The Position

The Sr. Technical Writer II works alongside engineers responsible for cloud services, continuous integration and continuous delivery (CI/CD) tools, and container-based infrastructure. The role translates firsthand knowledge of how these services are built and operated into clear, accurate documentation for internal teams, service users, and senior government stakeholders. The position creates and maintains system documentation, SOPs, runbooks, user guides, technical diagrams, workflows, and roadmaps. It establishes and maintains a documentation framework, including templates, content standards, ownership, review schedules, and publishing practices. The writer verifies content with technical owners, keeps knowledge assets current throughout the service lifecycle, and uses approved automation and AI tools to streamline documentation work while maintaining technical accuracy and meeting security requirements. The role manages priorities and deliverables independently in an Agile environment.

Requirements

Active TS/SCI with CI Poly security clearance.
At least 7 years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role.
Experience using a content management system or intranet, such as GitLab, Confluence, or Drupal, to publish, maintain, and govern documentation and knowledge assets.
Experience developing technical diagrams, charts, and graphics for a variety of audiences.
Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices.
Ability to work independently.
Experience working in an Agile Software environment.

Responsibilities

Work with cloud, CI/CD toolchain, and container-based platform infrastructure teams to understand how services are designed, delivered, operated, and supported.
Create and maintain system documentation, SOPs, runbooks, user guides, technical diagrams, workflows, and roadmaps for internal teams and service users.
Build a consistent documentation framework with templates, content standards, ownership, review schedules, and clear publishing practices.
Translate engineering discussions and system changes into accurate guidance and briefings for technical teams and senior government stakeholders.
Verify content with technical owners and keep knowledge assets current throughout the service lifecycle.
Use approved automation and AI tools to streamline drafting, review, publishing, and maintenance while verifying technical accuracy and following security requirements.
Manage documentation priorities and deliverables independently in an Agile environment.