Sr Technical Writer
About The Position
The Senior Technical Writer develops complex technical materials that instruct clinicians and patients in the safe and proper use of Medtronic Neuromodulation products and therapies. The role plans, writes, and coordinates product documentation, including instructions for use and user manuals, for new and existing products and global markets. Documentation must comply with company documentation and quality assurance standards as well as applicable legal and regulatory requirements. The writer gathers information from users and technical staff, translates technical information into materials for technical and nontechnical audiences, and may document quality processes and specifications. The role recommends suitable formats, coordinates projects and resources with internal teams and vendors, and identifies technologies that support technical communication and business goals. The position also requires understanding and following applicable quality policies, systems, and procedures.
Requirements
- Bachelor’s degree required.
- At least 4 years of relevant experience, or an advanced degree with at least 2 years of relevant experience.
- For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Understanding of medical terminology.
- Medical technical writing experience.
- 3–5 years of experience working with complex hardware and software systems.
- 1–3 years of experience adapting and coordinating manual translations, including familiarity with international standards and regulations.
- Advanced computer skills and familiarity with word processing and desktop publishing applications such as MS Word, FrameMaker, and Adobe Acrobat.
- Demonstrated ability to write technical or medical documentation for audiences ranging from physicians to patients.
- Strong project management and organizational skills.
- Ability to work effectively on multiple projects simultaneously with aggressive timelines and little or no supervision.
- Experience working with engineering departments.
- Understanding of manufacturing documentation systems.
- Public contact experience or skills, including the ability to work professionally and effectively with communication clients or vendors.
- Ability to interact effectively with a broad range of functional groups and cultures in a global environment.
- Experience working in a regulated industry.
- Familiarity with single-source publishing.
Responsibilities
- Plan, write, and coordinate timely product documentation, including instructions for use and user manuals, for new and existing products and global markets.
- Produce product documentation that conforms to company documentation and quality assurance standards.
- Collaborate with and support international business functions to meet legal and regulatory requirements and maintain quality standards.
- Interview users and technical staff to gather information for documentation.
- Research and translate technical information into manuals or web-based documents for technical and nontechnical users.
- Document quality processes and specifications as needed.
- Recommend formats that address technical and customer requirements.
- Coordinate and manage workloads, vendors, resources, and project schedules with teams and individuals.
- Identify and apply technologies that meet technical communications and business goals.
- Understand applicable quality policy and system requirements.
- Create, advise on, and follow work and quality procedures to ensure quality-system compliance and high-quality work.
Benefits
- Competitive salary and flexible benefits package.
- Short-term incentive through the Medtronic Incentive Plan (MIP).
- Health insurance.
- Dental insurance.
- Vision insurance.
- Health Savings Account.
- Healthcare Flexible Spending Account.
- Life insurance.
- Long-term disability leave.
- Dependent daycare spending account.
- Tuition assistance or reimbursement.
- Global well-being program (Simple Steps).
- Incentive plans.
- 401(k) plan with employer contribution and match.
- Short-term disability.
- Paid time off.
- Paid holidays.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
- Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
