Sr Technical Trainer MW - 90188820 - Hamden

Amtrak • Hamden, CT

2d • $78,600 - $101,844 • Onsite

About The Position

Plan, monitor, develop, and deliver classroom, hands-on, and field-based/on-the-job training (OJT) programs to ensure compliance with regulatory requirements and organizational objectives. Ensure that employees receive effective training and are motivated to deliver the highest quality of service possible.

Requirements

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 3 years of relevant work experience.
• Proficient in Microsoft Office Suite applications including Excel, Word, and PowerPoint.
• Skilled in leadership and management, adept at motivating teams.
• Strong abilities in writing, presenting, facilitating meetings, and interpersonal communication.
• Excellent time management, conflict resolution, and investigative skills.
• Demonstrated experience in effective internal and external communication, both oral and written.
• Ability to effectively demonstrate, coach, observe, and evaluate employee performance in classroom, hands-on, and field training environments.

Nice To Haves

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 5 years of relevant work experience.

Responsibilities

• Develops and delivers classroom, hands-on, and field-based/on-the-job training (OJT) using established instructional standards, methods, and approved training programs.
• Manages all aspects of training delivery, including preparation of materials, classrooms, equipment, and field/OJT training environments.
• Conducts field/OJT activities including hands-on demonstrations, coaching, observation, practical assessments, and documentation of employee performance and training progress in accordance with approved programs and assigned authority.
• Acts as project leader and subject matter expert in developing training content.
• Supervises and mentors Network Instructors and temporary instructional staff.
• Guides new employees on organizational and operational processes.

Benefits

• Health, Dental, and Vision Insurance
• 401K with Employer Match
• Generous Paid Time Off
• Wellness Programs
• Railroad Retirement Benefits
• Paid Caregiving Days and Backup Care
• Health Savings Account
• Public Service Student Loan Forgiveness
• Fertility and Family Building Benefits
• No-cost Personal Health Advocate
• Student Loan Assistance
• Adoption and Surrogacy Assistance
• Medical Plan Opt-out Credit
• Tuition and Education Reimbursement
• Paid Family Leave
• Life Insurance
• Rail Pass Privileges
• Short- and Long-term Disability Insurance
• Employee Assistance Program
• No-cost Financial Advisor Sessions
• Commuter and Flexible Spending Accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior