Sr. Technical Project Manager - ECG Management

GE HealthCare • Waukesha, WI

11d • Hybrid

About The Position

The Sr. Technical Project Manager for ECG Management in Digital Cardiology tracks product quality and customer satisfaction across the installed base, and communicates customer learnings to product managers, program managers, and engineers. The role manages complex programs and works with cross-functional teams, customers, and coworkers across multiple regions and countries.

The position is hybrid, with three days per week on-site at the GE HealthCare office in Waukesha, Wisconsin. Candidates must be legally authorized to work in the United States; employment visa sponsorship is not available.

Requirements

• Bachelor’s degree in Computer Science or a STEM-related field.
• At least 5 years of work experience on an engineering product team.
• At least 5 years of technical troubleshooting experience with customer digital healthcare systems.
• Demonstrated experience working with stakeholders to define program requirements and ensure alignment with business objectives.
• Willingness to work a hybrid schedule with three days per week on-site at the GE HealthCare office in Waukesha, Wisconsin.
• Flexibility in work hours and willingness to partner with and accommodate global teams and schedules.
• Legal authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

• Master’s degree in Computer Science or a STEM-related field.
• At least 6 years of experience in a regulated healthcare industry with medical device development.
• At least 6 years of experience applying and understanding healthcare and medical device Quality Management System guidelines.
• Strong technical skills, including network troubleshooting and familiarity with SQL, C#, and C++.
• Leadership and communication skills, including the ability to motivate and guide cross-functional teams and communicate with all levels of the organization.
• Strong analytical and problem-solving skills, including the ability to identify and address technical computer and network issues.
• Strong organizational and time-management skills, including the ability to prioritize and manage multiple projects simultaneously.
• A proven track record of delivering projects on time and within budget.
• A change-oriented approach, including generating process improvements, championing and driving change initiatives, addressing difficult circumstances creatively, balancing competing priorities, and executing accordingly.

Responsibilities

• Manage stakeholder communication and progress reporting.
• Track product quality and report it to leadership in reviews.
• Own customer escalations and coordinate with the engineering team.
• Support the execution team in resolving roadblocks and interdependencies.
• Partner with technical and functional teams outside the project to ensure their tasks are completed as required.
• Coordinate country change notifications with regulatory affairs and program managers.
• Approve supplier change requests for software-only products.
• Monitor and report design change progress, identifying and addressing issues or risks.
• Support the Program Manager and ensure multifunctional projects integrate properly within the program.
• Manage project risks, scope changes, and other non-standard events throughout the project lifecycle.
• Maintain periodic safety update reports.
• Interface directly with customers and coworkers in multiple regions and countries.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.
• May be eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior