Sr. Technical Project Manager - ECG Management

GE HealthCare•Waukesha, WI

11d•$105,600 - $158,400•Hybrid

About The Position

As a Staff Technical Project Manager for ECG Management in Digital Cardiology, your role will be to track overall product quality and customer satisfaction in the install base. Communicating the learnings from customers to product managers, program managers and engineers. The ideal candidate will have experience in managing complex programs, strong leadership and communication skills, and the ability to work effectively with cross-functional teams.

Requirements

Bachelor’s degree in Computer Science or STEM (Science, Technology, Engineering and Math) related field.
Minimum of 5 years of work experience on a engineering product team.
Minimum of 5 years of technical troubleshooting with customer digital healthcare systems.
Demonstrated experience working with stakeholders to define program requirements and ensure alignment with business objectives.
Willingness to work a hybrid schedule with three days per week on-site at the GE HealthCare office located in Waukesha, Wisconsin.
Demonstrated flexibility in approach to work hours, and willingness to partner with and accommodate global teams and schedules.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

Master’s degree in Computer Science or STEM (Science, Technology, Engineering and Math) related field.
6+ years of experience working in a regulated healthcare industry with medical device development.
6+ years of experience with applying and understanding healthcare and medical devices Quality Management System guidelines.
Strong technical skills including network troubleshooting, SQL, C# and C++ familiarity.
Demonstrated leadership and communication skills, with the ability to motivate and guide cross-functional teams and effectively communicate with all levels of the organization.
Deep analytical and problem-solving skills, with the ability to identify and address technical computer and network issues.
Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
Proven track record of successfully delivering on time and within budget.
Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly.

Responsibilities

Manage stakeholder communication and progress reporting
Tracking product quality and reporting to leadership in reviews
Owning customer escalations and coordinating with the engineering team
Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
Coordinating with regulatory affairs and program managers on country change notifications
Approving supplier change requests for software only products
Monitor and report on design change progress, identifying and addressing any issues or risks
Supporting the Program Manager, ensuring that multi-functional projects integrate properly within the program.
Manage project risks, scope changes and other non-standard events throughout the life of the project
Maintain periodic safety update reports
Interfacing directly with customers and coworkers in multiple regions and countries