Sr. Technical Program Manager

NetApp, Inc.•San Jose, CA

5d•$170,000 - $253,000

About The Position

The Technical Program Management Office (TPMO) in the Cloud Storage & Services Business unit is responsible for leading programs for cloud-integrated, fully managed, high-performance scalable cloud storage solutions across Azure, Google Cloud, AWS, and OCI. This role offers an opportunity to find creative solutions to challenging problems, innovate, and be part of a growing team building true cloud concepts for major tech companies. The Technical Program Manager will also drive partner engagements for NetApp Novus, an ONTAP-powered architecture for gigawatt-scale AI factories. This involves owning the program plan, joint milestones, and delivery cadence with neocloud and ecosystem partners adopting and integrating Novus. The position reports directly to the Director, TPMO, Cloud Storage & Services and involves owning and managing the end-to-end program management of NetApp’s key growth initiatives in the Cloud BU. Key responsibilities include cross-functional collaboration with internal and external stakeholders (customers, vendors, partners, hyperscalers, neoclouds, and Novus ecosystem partners) to define deliverables and program milestones for strategic solutions in Software as a Service. The incumbent will lead cross-functional teams from concept to launch, manage technical delivery, drive cross-program dependencies, handle executive communication, and oversee risk management for end-to-end delivery.

Requirements

10+ years of experience of successful releases for multiple products or services in technology focused programs.
Demonstrated delivery of complex, multi-team platform or infrastructure programs in cloud, storage, distributed systems, or SaaS environments.
Experience managing external partner or alliance programs (such as hyperscaler, neocloud, or co-engineering engagements), including joint planning, partner governance, and executive-level communication across company boundaries.
Strong understanding of project and resource interdependencies within a program or portfolio, including shared capacity and prioritization tradeoffs.
Ability to read and constructively challenge architecture documents, design specifications, release plans, and dependency graphs.
Strong command of Agile-at-scale and release train mechanics: milestone planning, GA readiness gates, change control, and critical path management.
Proven ability to influence senior engineering and product leaders without direct authority in a highly matrixed organization.
Results-oriented self-starter with strong communication, problem-solving, and organizational skills; proactively mitigates risk, resolves issues, and escalates when appropriate.
Proficiency with Jira, Confluence, and Microsoft Office.
A Bachelor’s or Master’s degree in Computer Science or Engineering.

Nice To Haves

Storage industry experience
PMP certification
Agile experience
Familiarity with AI infrastructure, high-performance storage, or GPU cloud environments

Responsibilities

Own end-to-end program management and delivery — milestones, critical path, dependency maps, and release integration across engineering and product teams in multiple geographies.
Lead partner engagements for NetApp Novus end to end: align joint roadmaps, milestones, and dependencies with partner engineering, product, and business teams. Drive partner onboarding, validation, and GA readiness, run partner governance forums, and resolve cross-company risks, escalations, and commitments.
Drive cross-functional alignment across roles, functions, and geos; navigate ambiguity and keep teams focused on shared goals and measurable outcomes.
Understand and communicate program resource needs — current and future — and facilitate prioritization and decision forums with Engineering, release management, and product leadership.
Build trusted relationships with senior business and shared services partners; challenge assumptions, read stakeholder dynamics, and influence decision-making with a credible point of view.
Partner with senior engineers to decompose initiatives into milestones with clear acceptance criteria, dependency linkages, and release-readiness gates.
Identify risks and blocking issues early; recommend options, facilitate team decisions, and escalate with cost-of-delay analysis and recommended paths forward.
Deliver concise, decision-oriented executive briefings on deployment progress, results, and program health to senior leadership and cross-functional stakeholders.
Represent the program in CSS portfolio reviews, semester planning, and leadership forums.
Improve program traceability and automate recurring TPM workflows in alignment with CSS TPMO standards.