Sr. Technical Program Manager

Amazon • North Reading, MA

2d • $148,700 - $201,200 • Onsite

About The Position

Amazon is building the future of manufacturing and industrial operations, combining robotics technology with world-class software engineering to deliver AI-native solutions at unprecedented scale. We're pioneering high-performance, low-latency systems (<100ms) that coordinate complex robotic operations while continuously learning and improving from production data. You'll work with passionate builders who are customer-obsessed and committed to technical excellence in applying buffer-centric and flow optimization principles to create environments where humans and robots work safely and efficiently together. In this environment, your contributions directly impact Amazon's ability to serve customers worldwide by optimizing entire systems rather than individual components. Within Amazon, IT exists to accelerate development and enable scaled manufacturing. You will be working to establish a departmental IT team from the ground up, supporting growth of an industrial robotics business unit. As a TPM, you will lead complex cross-functional IT-related programs, delivering results for our business stakeholders.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery.
• Anticipate bottlenecks, manage escalations, and communicate status across multiple stakeholder levels.
• Make smart tradeoffs in system design and execution, balancing business needs with technical constraints.
• Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met.
• Drive continuous improvement efforts to ensure delivery mechanisms improve over time.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed