Sr. Technical Program Manager

Independence Pet GroupChicago, NY
Remote

About The Position

IPG is seeking a Sr. Technical Program Manager. The Sr. Technical Program Manager is responsible for leading enterprise-level technical programs and portfolio execution efforts that span business, product, technology, data, analytics, operations, finance, legal/compliance, and external partners. Serves as a senior execution partner to Portfolio Execution leadership by translating strategy into sequenced delivery plans, driving cross-functional alignment, managing intake, prioritization, governance, and escalation, surfacing risks and tradeoffs, and ensuring complex initiatives move from concept through measurable business outcomes.

Requirements

  • Bachelor's degree or equivalent experience
  • 7+ years of experience leading complex technical programs, portfolio execution, product delivery, enterprise transformation, or cross-functional business/technology initiatives
  • Demonstrated ability to operate at both executive and working-team levels, translating strategy into concrete delivery plans, decision frameworks, and measurable outcomes.
  • Strong command of program/portfolio governance, risk management, dependency management, prioritization, resource/capacity planning, change management, and executive communications.
  • Experience partnering with product, technology, data/analytics, QA, operations, finance, legal/compliance, marketing, vendors, and external partners.
  • Ability to manage sensitive stakeholder dynamics, clarify operating models, and build trust across teams with competing priorities.
  • Experience with Agile, hybrid, and waterfall delivery models; working knowledge of PI planning, sprint ceremonies, UAT/QAT, release readiness, and benefits realization.
  • Proficiency with portfolio/project management and collaboration tools such as ADO (Azure DevOps), Jira, Monday.com, Smartsheet, Confluence, SharePoint, PowerPoint, Excel, Power BI, or similar.
  • Strong business acumen, analytical orientation, and ability to frame qualitative and quantitative tradeoffs for senior leadership.
  • Considered highly skilled and proficient in discipline, with wide latitude for independent judgment.

Nice To Haves

  • Advanced degree
  • PMP, PgMP, ACP/Agile, SAFe, or similar certification preferred.

Responsibilities

  • Establish and manage integrated program plans, roadmaps, dependency maps, milestone plans, RAID logs, and governance routines for complex business and technology initiatives.
  • Serve as a trusted execution partner to Portfolio Execution leadership, helping convert executive priorities into actionable workstreams, decision points, deliverables, and operating cadence.
  • Lead intake, prioritization, sequencing, and readiness assessment for initiatives across product, technology, data/analytics, operations, commercial, and partner teams.
  • Coordinate cross-functional teams, including product, engineering, QA, data/analytics, finance, legal, compliance, customer service/sales, marketing, vendors, and external partners.
  • Translate business objectives and technical requirements into clear scope, deliverables, business requirements/user stories, acceptance criteria, and implementation plans.
  • Identify and manage cross-program dependencies, tradeoffs, risks, blockers, resource constraints, and escalation paths; recommend options and decisions to leadership.
  • Prepare executive-ready status reporting, decision memos, portfolio views, dashboards, and governance materials that clearly communicate progress, risks, benefits, and required decisions.
  • Drive delivery operating rhythm through steering committees, working sessions, standups, planning/PI ceremonies, readiness reviews, UAT/QAT coordination, retrospectives, and post-launch follow-up.
  • Partner with technical, product, and business leads to ensure solution design, change management, security, privacy, quality, compliance, release readiness, and adoption needs are addressed before delivery.
  • Facilitate alignment across senior leaders and teams where ownership, decision rights, requirements, or prioritization are unclear.
  • Continuously improve portfolio execution practices, including intake workflows, prioritization frameworks, RACI/ownership models, status transparency, capacity planning, lessons learned, and governance standards.
  • Operate with minimal supervision and sound judgment in ambiguous, fast-moving environments, with the ability to influence outcomes without direct authority.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)
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