Sr. Technical Program Manager

UnitedMasters•San Francisco, CA

12d

About The Position

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform. The United Masters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency). We are looking for a Senior Technical Program Manager to join United Masters! As a Senior TPM at United Masters, you'll manage the overarching portfolio of programs within your workstreams. You’ll have a large scope of responsibility and influence; partnering with Engineering Managers, Product Managers, UX Designers, as well as cross functional stakeholders in Marketing, Legal, Finance, etc. to build products that align with the organization’s goals. You'll understand technical concepts and meaningfully contribute to conversations about technical solutions while being responsible for delivering the roadmap with limited supervision. Key competencies for this role include: influencing and leadership, program planning, driving results, managing ambiguity, and ensuring accountability. This role requires five years of experience as a TPM in a similarly sized company or industry.

Requirements

Demonstrated understanding of established project management methodologies and tools to develop and execute product roadmaps
Demonstrated ability to integrate GenAI tools into day-to-day program management, including generating AI-assisted first drafts of program artifacts, redesigning manual workflows into AI-first mechanisms, and synthesizing data signals to surface risks, decisions, and trade-offs
Strong technical understanding that enables meaningful contribution to conversations about technical solutions
Ability to balance shifting priorities and pivot when necessary
Excellent communication (verbal and written), presentation, organizational, and planning skills
Ability to influence, connect, and collaborate with a variety of groups and personalities, both technical and non-technical, at all levels of the organization
Comfortable working in a fast-paced, ever-changing environment, and able to adapt to the needs and styles of other teams and organizations
Self-starter with creative problem-solving skills and the ability to work with limited supervision
3+ years of experience as a technical program manager in a similarly sized company or industry
Experience launching user-facing technologies at a high quality bar
Experience managing stakeholders and cross-organizational dependencies
Proven track record of delivering product roadmaps with limited supervision
Experience using agile project management tools, such as Jira

Nice To Haves

Adept at building relationships cross-functionally and gaining alignment with business partners
Experience mentoring junior team members and/or cross-functional collaborators
Broad understanding of the music technology space, with the ability to go deep into the details, to think big, and to roll up your sleeves

Responsibilities

Lead the day-to-day program management of multiple work streams across the software development lifecycle, including product strategy, technical design, implementation, experimentation, and go-to-market (GTM)
Ensure feature development tracks toward deliverables; proactively identify and resolve blockers, including dependencies on other teams
Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA
Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals
Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders
Serve as a reliable representative and point of contact for your vertical alongside the PM and EM
Bring structure to your workstreams by working through ambiguous situations, gathering appropriate stakeholders and owners to discuss issues, and pushing for solutions
Hold multiple teams accountable to their commitments, creating reasonable delivery timelines for upstream work (UX, PRD, Data Science) and downstream work (GTM)
Manage, motivate, and hold accountable engineering leads and team members
Provide technical transparency through clear and concise summaries for the programs you own to a wide range of audiences, both technical and non-technical