Sr Technical Implementation Engineer I-1

Alkami Technology•Bentonville, AR

12d•$95,000 - $105,000•Remote

About The Position

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! The Senior Technical Implementation Engineer leads high-stakes B2B conversion projects, leveraging core banking APIs to integrate Alkami’s digital solutions with client systems and third-party vendors. This role applies advanced technical knowledge, independently resolves issues, and serves as a mentor to junior engineers. The Senior Technical Implementation Engineer ensures customer satisfaction through proactive problem-solving and by delivering scalable, high-quality solutions.

Requirements

Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement.
Proficiency with programming languages such as C#, Java, Python, or JavaScript.
5-7 years of related technical experience in Fintech, Banking or SaaS
Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily).
Strong ability to resolve complex technical problems independently.
Proven experience collaborating with clients, third-party vendors, and internal technical resources.
Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders.

Nice To Haves

Experience with “always on” systems focused on scalability and high availability
Knowledge of Remote Deposit Capture (RDC).
Background in financial or SaaS-based product implementations
Ability to recommend new technologies or processes to improve efficiency
Exposure to project management and tracking systems (JIRA, ServiceNow, etc.)

Responsibilities

Provide technical leadership by serving as the go-to resource for product implementation and support.
Act as a subject matter expert for configuring a significant portion of the Alkami platform.
Lead complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication.
Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities.
Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products.
Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction.
Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution.
Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities.
Serve as a subject matter expert on technical implementation methodologies and tools.
Independently resolve high-level technical problems and escalate only critical issues as needed.
Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts.