Sr. Systems Manager: Planning

the LEGO Group•Richmond, VA
•$104,327 - $156,491•Hybrid

About The Position

The Senior Systems Specialist serves as a systems expert within Production Planning & Control, supporting Production Planning, Shop Floor Planning, Materials Planning, and Import/Export. The role connects manufacturing planning, technology, and data to help the Virginia manufacturing site establish and scale reliable planning capabilities during startup and ramp-up. The position leads and supports planning-system implementations, upgrades, and improvements, including initial implementation of SAP HANA and Kinaxis. Working with local planning teams, global specialists, Product Development, and IT development teams, the role translates operational needs into effective system, process, and reporting solutions. It also strengthens master-data integrity and governance, improves reporting, develops user expertise, and troubleshoots complex system and data issues. This is an individual-contributor role with no direct reports. It reports to the Production Planning & Control Director and follows a hybrid model of three days onsite and two days remote. Relocation assistance is available.

Requirements

  • ERP system implementation or ERP development experience supporting production planning, manufacturing, materials planning, and/or inventory control.
  • Experience with data-management tools, databases, system design, and data integrity.
  • Experience working with technical or Product Lead teams using Agile methodology.
  • Understanding of manufacturing planning processes, including material flow, inventory control, capacity, and constraint management.
  • Experience implementing, improving, or supporting systems and tools used in production-planning or inventory-management environments.
  • Ability to troubleshoot system and data issues, identify root causes, and develop effective solutions.
  • Ability to collaborate across business and technical functions and work effectively with local and global stakeholders.
  • Strong communication skills and the ability to build system capability and share technical knowledge with business users.

Nice To Haves

  • Experience with SAP HANA in a manufacturing, production-planning, inventory, or supply-chain environment.
  • Experience with Kinaxis or another Advanced Planning System (APS).
  • Experience in a CPG or complex manufacturing environment, including material flow, production planning, inventory control, and constraint management.
  • Experience implementing ERP solutions such as SAP, JDA, Oracle, or comparable platforms.
  • Proficiency with digital visualization and reporting tools such as Power BI.
  • Experience supporting continuous-improvement initiatives involving business processes, systems, or data.
  • CPIM, CSCP, or comparable supply-chain certification.

Responsibilities

  • Lead and support system implementations, upgrades, and improvements across Production Planning, Shop Floor Planning, Materials Planning, and Import/Export.
  • Represent Planning functions in global project forums and system workstreams; translate business requirements into system solutions and coordinate implementation readiness.
  • Provide subject-matter expertise and guidance on system execution, best practices, and global standards, while strengthening user capability.
  • Partner with Production Planning, global specialists, Product Development, and IT development teams to improve planning efficiency, accuracy, and productivity.
  • Strengthen data integrity and governance across planning master data, planning parameters, ECOs, and related processes.
  • Develop and improve reporting and data capabilities, including tools that increase the speed, accuracy, and value of information used by Planning teams.
  • Troubleshoot complex system and data issues, conduct root-cause analysis, and coordinate resolutions and escalations with local and global teams.
  • Develop and coordinate implementation plans, requirements, risks, dependencies, testing, and business-readiness activities for planning-system implementations and upgrades.
  • Support initialization and implementation of planning tools for the Virginia factory startup and ramp-up, including SAP HANA and Kinaxis.
  • Work with Production Planners and other functional users to understand operational needs and translate them into system, process, and reporting improvements.
  • Coordinate planning master-data updates, monitor accuracy, and troubleshoot issues affecting ECOs, planning parameters, master data, and system execution.
  • Develop system training and user-test plans and facilitate best-practice sharing across the Planning department.
  • Partner with the Productivity Lead and technical teams to reduce manual workload, minimize errors, and improve process efficiency.
  • Develop and streamline reporting and visualization capabilities, including use of tools such as Power BI.
  • Serve as the local escalation point for system-related issues and collaborate with global specialists and IT development teams on resolution and continuous improvement.

Benefits

  • Enhanced paid family care leave.
  • Life and disability insurance.
  • Access to the Headspace App and wellbeing initiatives and programs.
  • Colleague discount.
  • Bonus scheme, subject to eligibility and goals being reached.
  • Relocation assistance.
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