Sr. Systems Manager: Planning

LEGO•Richmond, VA
•Hybrid

About The Position

The Senior Systems Manager: Planning serves as a systems expert within Production Planning & Control, supporting Production Planning, Shop Floor Planning, Materials Planning, and Import/Export. The role connects manufacturing planning, technology, and data to help the Virginia manufacturing site establish and scale planning capabilities during startup and ramp-up. It leads and supports implementations, upgrades, and improvements to systems and tools that help teams balance demand against manufacturing capacity, labor, and material constraints. The position works with local planning teams, global specialists, Product Development, and IT development teams to translate operational requirements into effective system solutions. It supports the implementation of SAP HANA and Kinaxis, strengthens master data and reporting, develops user expertise, troubleshoots complex system and data issues, and establishes scalable planning processes. The position is an individual contributor with no direct reports and reports to the Production Planning & Control Director. The work arrangement is hybrid, with three days onsite and two days remote.

Requirements

  • ERP system implementation or ERP development experience supporting production planning, manufacturing, materials planning, and/or inventory control.
  • Experience with data management tools, databases, system design, and data integrity.
  • Experience working with technical or Product Lead teams using Agile methodology.
  • Understanding of manufacturing planning processes, including material flow, inventory control, capacity, and constraint management.
  • Experience implementing, improving, or supporting systems and tools used in production planning or inventory-management environments.
  • Ability to troubleshoot system and data issues, identify root causes, and develop effective solutions.
  • Ability to collaborate across business and technical functions and work effectively with local and global stakeholders.
  • Strong communication skills and ability to build system capability and share technical knowledge with business users.

Nice To Haves

  • Experience with SAP HANA in a manufacturing, production planning, inventory, or supply-chain environment.
  • Experience with Kinaxis or another Advanced Planning System (APS).
  • Experience in a CPG or complex manufacturing environment, including material flow, production planning, inventory control, and constraint management.
  • Experience implementing ERP solutions such as SAP, JDA, Oracle, or comparable platforms.
  • Proficiency with digital visualization and reporting tools such as Power BI.
  • Experience supporting continuous improvement initiatives involving business processes, systems, or data.
  • CPIM, CSCP, or comparable supply-chain certification.

Responsibilities

  • Lead and support system implementations, upgrades, and improvements across Production Planning, Shop Floor Planning, Materials Planning, and Import/Export.
  • Represent Planning functions in global project forums and system workstreams, translating business requirements into system solutions and coordinating implementation readiness.
  • Develop and coordinate implementation plans, requirements, risks, dependencies, testing, and business-readiness activities.
  • Support initialization and implementation of planning tools for the Virginia factory startup and ramp-up, including SAP HANA and Kinaxis.
  • Work with Production Planners and other users to identify operational needs and translate them into system, process, and reporting improvements.
  • Provide systems expertise and guidance on system execution, best practices, and global standards, and strengthen user capability.
  • Coordinate planning master-data updates, monitor accuracy, and troubleshoot issues involving ECOs, planning parameters, master data, and system execution.
  • Develop system training and user test plans and facilitate best-practice sharing.
  • Partner with the Productivity Lead and technical teams to reduce manual workload, minimize errors, and improve process efficiency.
  • Develop and streamline reporting and visualization capabilities, including tools such as Power BI.
  • Troubleshoot complex system and data issues, perform root-cause analysis, and coordinate resolutions and escalations with local and global teams.
  • Collaborate with Production Planning, global specialists, Product Development, and IT development teams to continuously improve planning capabilities.

Benefits

  • Enhanced paid Family Care Leave options.
  • Life and disability insurance.
  • Access to the Headspace App and wellbeing initiatives and programs.
  • Colleague discount beginning on day one.
  • Bonus scheme, subject to eligibility and goals being reached.
  • Relocation assistance.
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