Sr. Systems Engineer

American Heart Association•Dallas, TX
•Onsite

About The Position

The American Heart Association is hiring a Sr. Systems Engineer for its Business Technology team in Dallas, Texas. The role is responsible for building and maintaining application infrastructure environments primarily on Microsoft Azure and Amazon Web Services (AWS), enabling development teams to deploy applications efficiently and reliably through Terraform-based Infrastructure as Code and cloud-native solutions. The engineer will collaborate with development teams, infrastructure engineers, and cloud architects to deliver scalable, reliable infrastructure that supports business objectives. The position includes designing and operating cloud infrastructure and services, developing automated provisioning and deployment pipelines, applying cloud architecture and adoption principles, and supporting infrastructure reliability, security, performance, and cost efficiency. It reports to the Sr. Director, Infrastructure & Operations and includes operational support, incident response, troubleshooting, and on-call support. The Association describes its culture as focused on work-life harmonization and provides access to Heart U, training, and other professional development resources.

Requirements

  • Bachelor’s degree or equivalent job experience.
  • At least 5 years of prior relevant experience.
  • Skills in Microsoft Azure and Amazon Web Services (AWS).
  • Skills in Infrastructure as Code (IaC) and Terraform.
  • Knowledge of cloud architecture patterns and CI/CD pipelines.
  • Skills in containerization and orchestration, networking and security, monitoring and logging, automation and scripting, and version control systems.
  • Problem-solving and troubleshooting skills.
  • Cross-functional collaboration and technical documentation skills.
  • A continuous learning mindset.

Responsibilities

  • Design, build, and maintain secure, scalable application infrastructure across Azure and AWS using Terraform, Infrastructure as Code, and reusable provisioning modules and templates.
  • Deploy, configure, and manage cloud services including compute, storage, databases, networking, load balancing, auto-scaling, content delivery, and container platforms such as Kubernetes and AWS ECS.
  • Design and maintain cloud networking and security configurations, including VNets/VPCs, subnets, routing, network security groups, and supporting infrastructure controls.
  • Develop and maintain CI/CD pipelines that automate infrastructure provisioning, configuration management, and application deployment.
  • Apply Azure and AWS Well-Architected and cloud adoption principles to infrastructure design, cloud migrations, application modernization, and ongoing architectural improvements.
  • Implement and manage monitoring, logging, alerting, capacity management, and performance optimization to maintain infrastructure availability, reliability, and application performance.
  • Optimize cloud resource utilization, performance, scalability, and cost efficiency, adjusting infrastructure capacity based on application demand and operational requirements.
  • Implement and maintain backup, disaster recovery, security patching, and infrastructure resilience capabilities for critical application environments.
  • Partner with application development, Cloud, and architecture teams to define infrastructure requirements, integrate provisioning into deployment pipelines, and implement standardized architectural patterns and best practices.
  • Provide ongoing operational support, incident response, troubleshooting, and on-call support.
  • Maintain infrastructure documentation, procedures, and troubleshooting guides, and drive continuous improvements in reliability, performance, security, and cost optimization.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • Retirement program with employer match and automatic contribution.
  • Employee assistance program, employee wellness program, telemedicine, and medical consultation.
  • Professional development resources, including Heart U, Employee Resource Groups, and a professional mentoring program.
  • Paid Time Off (PTO) of at least 16 days per year for new employees, increasing based on seniority.
  • 12 paid holidays each year.
  • Tuition assistance for education related to current duties, responsibilities, or potential future positions.
  • Performance and recognition programs, including annual salary planning and incentive programs based on position type.
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