Sr. Systems Analyst, Access to Care- 40hr

Connecticut Children's Medical Center•Hartford, CT

About The Position

The Senior Systems Analyst is a senior contributor who handles systems analysis responsibilities at a greater level of complexity than a Systems Analyst and may take on some leadership activities. The role analyzes and resolves complex system integration issues, supports application and systems enhancements or replacements, and manages multiple concurrent projects or large tasks. It also involves creating detailed technical and process documentation, estimating work efforts, coordinating resources and project plans, communicating with clients and technical teams, and coaching other team members. The analyst supports information security and compliance requirements for technology resources that process, transmit, or store CT Children’s information. The role may require travel to various CCMC locations, including patient care areas, travel for mandatory certifications, and representing IT or presenting to hospital committees.

Requirements

High school diploma, GED, or higher education that requires completion of high school.
Four to seven years of relevant experience within a healthcare environment is highly desired, or equivalent demonstrated knowledge and capability.
Two to five years of IT Analyst experience is highly desired.
Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio, and Outlook.
Demonstrated knowledge of cross-application/system workflows and data relationships.
Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools, and standards.
For Epic applications teams, at least one relevant Epic certification is required under the Epic certification policy; additional certifications may be required for higher-complexity projects or issues.

Nice To Haves

A bachelor’s degree in Computer Science, Information Systems, Business, or a related healthcare field is strongly preferred.
For non-Epic applications, a relevant certification is desired if available.
Knowledge of project development life cycle methodologies is desired.
Best-practice knowledge in Nurse Scheduling, Time and Attendance, Human Resources, Payroll, and Labor Analytics is preferred.

Responsibilities

Analyze and define systems information requirements and objectives for application and systems enhancements or replacements.
Communicate system information requirements and objectives for maintenance or enhancement requests to clients and programmer/build staff.
Document the need for application changes or replacements, coordinate staff, and manage multiple projects or large tasks for implementation.
Prepare written documentation supporting systems enhancements and replacements, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations.
Identify and collaborate with others to resolve interface issues between vendor systems.
Develop, implement, document, and validate comprehensive test plans for relevant application components and interfaces.
Devise and conduct pre- and post-project benchmarking for moderate to complex projects.
Participate in system selection, including needs assessment, RFP preparation, and vendor selection.
Provide work estimates for moderate to complex efforts; manage tasks, resources, and project plans for team assignments.
Support multiple concurrent projects, manage client expectations, and educate and coach team members.
Communicate effectively with clients, colleagues, developers, and organizational administration; represent IT or present to hospital clinical and operations committees as needed.
Comply with enterprise and IS departmental information security policies, procedures, and standards, and support security integration in the development, design, and implementation of Hospital Technology Resources.
Support compliance with state and federal regulatory requirements, healthcare accreditation standards, and other applicable rules governing confidential information.
Travel to and work in various CCMC locations, including patient care areas, and travel for mandatory certifications when required.