Sr. Systems Analyst, Access to Care- 40hr

Connecticut Children's•Hartford, CT

9d•$40 - $60

About The Position

The Senior Systems Analyst is a senior contributor who analyzes, documents, and supports complex application and systems enhancements or replacements. The role requires comprehensive knowledge of computer systems, applications, and interfaces; advanced analytical and documentation skills; and an understanding of Connecticut Children’s business functions. The analyst resolves complex integration problems, develops and validates test plans, establishes project benchmarks, estimates work, and supports multiple concurrent projects. The position may include leadership activities, coaching team members, coordinating staff, and managing client expectations, tasks, resources, and project plans. The analyst may work at various Connecticut Children’s locations, including patient care areas, travel for mandatory certifications, and represent IT or present to hospital clinical and operations committees. The role supports information security in technology resources that process, transmit, or store Connecticut Children’s information and supports compliance with applicable regulatory and accreditation requirements concerning confidential information.

Requirements

High school diploma, GED, or higher education requiring completion of high school.
Four to seven years of relevant healthcare-environment experience is highly desired, or equivalent demonstrated knowledge and capability.
Two to five years of IT Analyst experience is highly desired.
Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, Visio, and Outlook.
For Epic application teams, at least one relevant Epic certification is required; additional Epic certifications may be required for higher-complexity projects or issues.
Demonstrated knowledge of cross-application/system workflows and data relationships.
Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools, and standards.

Nice To Haves

A BA/BS degree in Computer Science, Information Systems, Business, or a related healthcare field is strongly preferred.
Knowledge of project development life-cycle methodologies is desired.
For non-Epic applications, a relevant certification is desired if available.
Knowledge of best practices in Nurse Scheduling, Time and Attendance, Human Resources, Payroll, and Labor Analytics is preferred.
Relevant healthcare-environment experience and IT Analyst experience are highly desired.

Responsibilities

Analyze and define systems information requirements and objectives for application and systems enhancements or replacements.
Define system information requirements and objectives for system, application, and interface maintenance or enhancement requests, and communicate them to clients and programmer/build staff.
Document the need for application changes or replacements; coordinate staff and manage multiple projects or large implementation tasks.
Prepare written documentation supporting systems enhancements and replacements, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations.
Identify and collaboratively resolve interface issues between different vendor systems.
Develop, implement, document, and validate comprehensive test plans for relevant application components and related interfaces.
Devise and conduct pre- and post-project benchmarking metrics for moderate to complex projects.
Participate in system selection, including needs assessment, RFP preparation, and vendor selection.
Provide estimates for moderate to complex work efforts and manage tasks, resources, and project plans for team assignments.
Support multiple concurrent projects, educate and coach team members, and manage client expectations.
Travel to and work in various Connecticut Children’s locations, including patient care areas, as required; travel for mandatory certifications as required.
Represent IT and/or present to hospital clinical or operations committees as required.
Comply with enterprise and IS departmental information security policies, procedures, and standards.
Support integration of information security into the development, design, and implementation of hospital technology resources that process, transmit, or store Connecticut Children’s information.
Support compliance activities related to state and federal requirements, healthcare accreditation standards, and other applicable regulations governing the use and disclosure of patient, financial, or other confidential information.