Senior Associate- Sr. Systems Analyst, Payroll

Capital One • Richmond, VA

27d • $80,800 - $92,200 • Onsite

About The Position

Are you interested in joining a team of best-in-class leaders who enable game-changing business results by building solutions to complex technical problems that unleash greatness in our associates? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. If you have a passion for shaping the overall people and technology strategy for the business, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for. Here at Capital One we bring a data-driven approach to everything that we work on. If you have a passion for analyzing big data, solving complex problems, and want to be part of a winning team, then this is the job for you. We are hiring a Sr. Systems Analyst to support our Payroll Team. The Sr. Systems Analyst on the PATT Systems Team supports Payroll, Absence, and Time Tracking across multiple countries, driving enhancements in a well-managed way. This allows Capital One to lead the industry in pay accuracy by utilizing the strategic partnership between HR and technology. You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams. In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides). You will make an impact in this role by having a passion for continuous improvement with a keen eye for detail. Also, it will be essential to have a growth mindset to continue learning new processes and technologies every day. Each day will bring new problems to solve!

Requirements

• Bachelor’s Degree or military experience
• At least 1 year of experience in information technology or data analytics

Nice To Haves

• Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
• 2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
• 2+ years of experience with Workday and/or Salesforce configuration or system administration
• 2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
• 2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
• 2+ years of experience with SaaS configuration
• 2+ years of experience with Agile methodology or Business Process Management (BPM)

Responsibilities

• Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
• Create and/or validate processes associated with organizational needs
• Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
• Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
• Point of contact for production support for operation team in issue resolution and troubleshooting
• Actively participate in daily huddles / stand-ups
• Maintain open communication with cross-functional and partner teams
• Special projects and/or other responsibilities as assigned

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior