Sr. Systems Analyst I

Stamford HealthStamford, CT
Onsite

About The Position

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission. At Stamford Health, we believe that every patient deserves compassionate, personalized, person centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

Requirements

  • Bachelor’s degree or equivalent is required.
  • Minimum 3 years’ experience Epic support is required.
  • Must have Epic Analyst Certification or able to obtain within twelve (12) months of employment.
  • Ability to work within a team environment.
  • Excellent analytical, problem solving, written and verbal communications skills.
  • Strong customer service skills.

Responsibilities

  • Partner with Operational Care Coordination teams to design, implement, and optimize Epic Healthy Planet workflows that support population health management, care gap closure, patient outreach, transitional care, and longitudinal care coordination activities.
  • Work closely with Operational Quality leadership and clinical stakeholders to support population health initiatives, quality improvement programs, regulatory reporting, and value-based care objectives. Analyze quality measure performance, identify workflow improvement opportunities, design Epic Healthy Planet solutions, and develop reports, dashboards, and registries that drive actionable insights and operational outcomes.
  • Designs, builds, configures, and maintains Epic modules.
  • Identifies system issues proactively and ensures they are addressed before they affect business operations. Provides advanced troubleshooting for Epic and other applications.
  • Understands deep interdependencies between Healthy Planet workflows, upstream and downstream applications.
  • Identifies and resolves operational challenges. Propose new workflows to optimize electronic solutions
  • Leads projects including new feature rollouts and workflow redesign. Participates in the IS PMO and adheres to organizational project management methodologies.
  • Develops test scripts and validates functionality during system upgrades.
  • Completes required training and maintains Epic Certifications.
  • Demonstrates the ability to work collaboratively with cross-functional internal teams and external partners to ensure alignment of workflows, system functionality, and operational goals.
  • Leads Healthy Planet workgroups and joins other interdisciplinary/hospital committees to drive the use and application of electronic solutions.

Benefits

  • Competitive salary
  • Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
  • Wellness programs
  • Paid Time Off accruals
  • Tax deferred annuity and (403b) pension plan
  • Tuition reimbursement
  • Free on-site parking and train station shuttle
  • Childcare partnership with Children’s Learning Center
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