Sr Business Systems Analyst
About The Position
The Sr. Business Systems Analyst drafts, develops, finalizes, and appropriately communicates technical content, most commonly in the form of technical guides, to internal and external stakeholders for use in the management and monitoring of Patient Access and Affordability Solutions (PAAS) programs from initiation through delivery. The Sr. Business Systems Analyst maintains a proficient understanding of internal and external technology developments, communicates with appropriate subject matter experts to gather technical content needed to produce up to date documents and utilizes related tools to develop polished and cohesive content for internal and external use.
Requirements
- Knowledge of the pharmaceutical landscape and copay or patient assistance programs
- Minimum of a BA or BS college degree
- 3-5 years in an account management, technical writing and/or technical project management type role
- Ability to work in a fast-paced environment
- Ability to multi-task across assignments for multiple clients
- Ability to visualize and document customer journeys and processes to enable others to “see the vision”
- Ability to collaborate with internal stakeholder and project teams to understand proposed and contracted solutions to develop appropriate internal and client-facing documentation and guides.
- Ability to keep detailed and organized documentation, including customer-facing and/or technical guides
- Ability to effectively and efficiently communicate to all levels within an organization
- Ability to take ownership and be accountable for assigned deliverables
Responsibilities
- Assist in the development of integrated/custom solutions for IQVIA PAAS customers
- Architect and visualize integration points & customer journeys
- Collaborate with all PAAS teams to ensure key internal stakeholders are aligned
- Assist Client Account Management Team at launch or whenever higher-level assistance (e.g. high touch or complex programs)
- Serve as Subject Matter Expert on internal IQVIA processes and solutions, mentor and assist in the training of new members of the Client Account Management team
- Work closely with internal IQVIA Patient Access and Affordability Solutions cross-functional teams to ensure successful communications and understanding of deliverables to ensure timely program implementation.
- Provide back up support for Client Account Management Team Leads on extended leave.
Benefits
- health and welfare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
