Sr Systems Administrator

TransCore•Houston, TX
•Onsite

About The Position

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Senior Systems Administrator to join its team in Houston, Texas. The role provides day-to-day advanced technical support for existing customer installations and new deployments of proprietary, multi-server tolling applications. The administrator works independently and with regional support teams to resolve issues promptly and communicates highly technical information to both technical and nontechnical personnel. The position oversees and maintains server, storage, network, and database environments, including system availability, security, capacity, and performance. It also supports infrastructure projects, upgrades, and migrations; maintains technical documentation; manages vendors and service requests; and shares knowledge with junior administrators. The employee must be able to perform the listed duties and meet the stated requirements. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available. The role requires regular talking or hearing and frequent sitting, with occasional standing, walking, handling or feeling objects, and reaching. The employee may occasionally need to lift or move up to 80 pounds and may be exposed to fumes or airborne particles, outdoor weather, and moving traffic. Datacenter noise is usually moderate to high. Reasonable accommodation is available for employees with disabilities.

Requirements

  • Associate degree from a two-year college or technical school, or an equivalent combination of education and work experience.
  • 8 to 10 years of Systems Administrator experience.
  • Deep expertise in Windows environments, Active Directory, DNS, DHCP, TCP/IP, PowerShell, and scripting.
  • Advanced experience implementing Hyper-V virtual machines in a failover cluster.
  • Advanced administration and setup of Dell Storage.
  • Advanced experience implementing and administering Microsoft Failover Clusters.
  • Knowledge of networking, including LAN/WAN and Palo Alto and Cisco products.
  • Advanced experience troubleshooting Windows Server 2016 or higher.
  • Excellent written and verbal communication skills.
  • HP/Dell server experience.
  • Advanced experience troubleshooting Active Directory.
  • WSUS experience.
  • Microsoft System Center experience.
  • SolarWinds experience.
  • CrowdStrike implementation experience.
  • Ability to work well in stressful situations, such as an entire system malfunction.
  • Must be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Responsibilities

  • Oversee servers, storage, networks, and databases to maintain high availability and performance.
  • Troubleshoot and repair moderate network solutions and quickly identify and repair common problems.
  • Implement and maintain backup and disaster recovery strategies, including regular testing and recovery drills.
  • Enforce security policies, configure firewalls, apply security controls, monitor vulnerabilities, and implement remediation measures.
  • Ensure compliance with regulatory and organizational standards.
  • Evaluate interfaces between users, hardware, and software, and the operational and performance requirements of server systems.
  • Maintain servers and user accounts.
  • Review systems and antivirus server logs and perform daily system maintenance.
  • Monitor and report on the operational status of the LAN/WAN environment as needed.
  • Interact with vendors and manage vendor relationships, renewals, and support contracts.
  • Install, configure, and upgrade hardware and software, including operating systems, virtualization platforms, and database systems.
  • Recommend acquisition of hardware or software as needed.
  • Monitor system health, capacity, and performance, and act on alerts to prevent outages.
  • Perform capacity planning to anticipate growth and optimize resource allocation.
  • Investigate and resolve incidents, conduct root cause analysis, and document corrective actions.
  • Manage service requests and meet defined service level targets.
  • Automate repetitive tasks and workflows to improve consistency and reduce manual effort.
  • Lead infrastructure projects, upgrades, and migrations with minimal business impact.
  • Follow approved change control processes and collaborate with stakeholders to align technical solutions with business requirements.
  • Maintain accurate technical documentation, runbooks, and configuration records.
  • Share knowledge with and mentor junior administrators and other System Administrators.
  • Communicate technical information to technical and nontechnical personnel and coordinate with regional support teams to resolve issues.
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