Sr. Supervisor, Accounts Receivable

PCI Pharma Services•Philadelphia, PA

7d•Onsite

About The Position

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Requirements

Bachelor’s Degree in Accounting, Finance, or related field and 8–12 years of progressive accounts receivable or finance experience, including supervisory responsibility
College Level Mathematical Skills
Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations.
Excellent supervisory and analytical skills

Nice To Haves

Ability to work independently and/or as part of a team.
Ability to adapt to a changing work environment.
Ability to demonstrate attention to detail.
Ability to exhibit sound and accurage judgment.
Must possess exceptional skills in communication and exhibit demonstrated behaviors around customer care, customer service and sensitivity to customer needs.
Microsoft Office Suite
JD Edwards ERP System

Responsibilities

Own full-cycle accounts receivable operations for the site, including billing accuracy, collections strategy, dispute resolution, cash application integrity, and aging performance.
Interviews prospective employees and choose the best applicant based on skills, knowledge, and abilities required for the job.
Assist with quarterly performance evaluations.
Lead, develop, and coach AR staff to ensure high performance, accountability, and alignment with departmental goals and site financial objectives.
Perform general ledger account reconciliations for accounts receivable, allowance doubtful analysis and tracking of AR Scorecard.
Partner with Finance leadership to develop and implement strategies that improve cash flow, reduce DSO, and strengthen customer payment performance.
Ensure accuracy and timeliness of customer billing and payment processing.
Prepare monthly sales reports.
Review monthly pricing analysis by customer.
Monitor aging reports and drive strategies to reduce past-due balances.
Review and approve adjustments, write-offs, credit memos, and refunds.
Collaborate with Sales, Customer Service, and Finance to address account discrepancies.
Communicate payment expectations and negotiate payment arrangements when necessary.
Lead site-level participation in global AR harmonization initiatives and support ERP improvements, testing, and implementation efforts impacting receivables processes.
Maintain customer accounts and ensure proper documentation and compliance.
Support a positive, collaborative work environment.
Strengthen internal controls supporting accounts receivable processes and ensure audit readiness across all AR activities.
Own AR performance reporting, including aging trends, collections effectiveness, dispute tracking, and working capital performance metrics.
Recommend process improvements to enhance efficiency and reduce errors Reviews, investigates, and corrects errors with invoiced items
Performs other duties as assigned by Manager/Supervisor
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.