Sr Staff Software Engineer- Access Security - Veza

ServiceNow•Minneapolis, MN

About The Position

The Access Security team is building the intelligence layer for the ServiceNow Veza Identity solution, helping enterprises understand who and what can access critical resources. The team turns complex identity and access data into actionable insights so customers can uncover risky access, prioritize remediation, and reduce exposure. The Sr Staff Backend Engineer will architect, design, develop, optimize, and maintain Access Security features that use AI to improve access intelligence, risk detection, and remediation workflows. The role collaborates with cross-functional teams to build secure, scalable backend services and AI-assisted workflows that operate reliably in enterprise environments. It calls for expertise in Go and Python, practical AI integration experience, and leadership in architecting high-performance services. The engineer will help shape solutions with product, design, and engineering leaders; champion responsible use of AI capabilities; contribute across architecture, quality, performance, and code reviews; mentor engineers; and own feature delivery from design through release and ongoing operational stability.

Requirements

10+ years of backend software development experience, including hands-on work building complex enterprise production software.
Strong proficiency in Golang and other key programming languages, such as Python or Java, and a strong architectural vision.
Practical experience integrating AI, ML, or LLM capabilities into production workflows, such as decision support, risk analysis, automation, or security-focused access intelligence.
Expertise designing and implementing RESTful, GraphQL, and gRPC APIs.
Strong proficiency in data modeling, SQL, relational databases such as PostgreSQL, and graph technologies such as Neo4j.
Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
Proven track record leading major cross-functional technical projects from conception to launch.
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
Strong written and verbal communication skills.

Nice To Haves

Prior experience in Identity and Access Management (IAM), IGA, and PAM solutions.
Experience with AWS, Azure, or GCP and containerization technologies such as Docker and Kubernetes.
Hands-on familiarity building with LLM frameworks and provider libraries such as OpenAI, Anthropic, or Google.
Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines.
Strong sense of ownership and customer focus, passion for user experience, and interest in emerging technologies and industry trends.

Responsibilities

Partner with product, design, and engineering leaders to craft solutions balancing innovation, performance, and business impact.
Champion responsible use of LLM frameworks, AI agents, and AI-driven access intelligence for enterprise identity and access use cases.
Explore emerging identity and access management technologies and patterns to improve customer value, resilience, scalability, and performance.
Participate in architecture, design, quality, performance, maintainability, and code reviews for team deliverables.
Integrate automated testing into development workflows to ensure consistent quality across releases.
Mentor and guide engineers, share engineering practices, raise quality standards, and foster improvement in testing, reliability, and production readiness.
Own end-to-end feature delivery, from early design and architecture through release, operational oversight, and ongoing stability.