Sr Staff Program Manager

DexCom • San Diego, CA

5d • Remote

About The Position

The Sr Staff Program Manager will manage commercialization programs, launch workstreams, feature releases, market expansions, portfolio initiatives, and product lifecycle transitions across the Americas. The role brings together cross-functional partners to deliver product launches, market expansions, and other strategic initiatives, translating strategy into coordinated commercial execution.

The position develops and maintains integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, readiness dashboards, and program updates. It coordinates work across functions and regional and country stakeholders, facilitates working team meetings and readiness check-ins, and tracks deliverables, owners, dependencies, decisions, and critical-path activities. The role supports readiness across pricing and market access, product setup, distribution planning, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment.

Working downstream of product readiness teams, the Program Manager identifies, assesses, escalates, and helps mitigate risks, issues, dependencies, and resource constraints that could affect commercial readiness. The role partners with regional marketing and country teams on localization needs, country plans, launch sequencing, regional priorities, and global timeline dependencies. It maintains reporting on program health, readiness, actions, decisions, risks, and budget or resource impacts, and contributes to improved launch frameworks, playbooks, templates, dashboards, tools, governance routines, and best practices.

The primary location is a home office, with no assigned workstation. The employee will work with their manager to determine office visit needs and must live within commuting distance of their assigned Dexcom site, typically 75 miles/120 km. Travel is required 15–25%.

Requirements

• Typically requires a Bachelor’s degree and a minimum of 13+ years of related experience; at this level, a graduate degree may be expected with 6 years of related experience.
• Strong program management capability across planning, governance, risk management, issue resolution, dependency management, and executive communication.
• Experience leading complex cross-functional commercialization, product launch, or go-to-market initiatives.
• Ability to build stakeholder partnerships and influence effectively without direct authority.
• Ability to manage competing priorities and multiple workstreams simultaneously in a fast-paced, matrixed environment.
• Ability to balance strategic thinking with operational rigor and create visibility, accountability, and alignment across stakeholders.
• Ability to anticipate risks and proactively implement mitigation plans and corrective actions to protect launch timing, quality, compliance, and commercial readiness.
• Proficiency with program management and reporting tools to provide clear, accurate visibility into milestones, program health, and portfolio delivery.
• Must live within commuting distance of the assigned Dexcom site, typically 75 miles/120 km.

Nice To Haves

• Experience in medical devices, healthcare, biotechnology, consumer health, or technology.
• Experience with multi-country commercialization.
• Experience with product development processes.
• PMP, PgMP, Agile, Scrum, or equivalent certification.

Responsibilities

• Manage assigned commercialization programs, launch workstreams, feature releases, market expansions, portfolio initiatives, and product lifecycle transitions across the Americas region.
• Develop and maintain integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, readiness dashboards, and program updates.
• Coordinate cross-functional work across Product Management, Marketing, Sales, Market Access, Regulatory Affairs, Supply Chain, Operations, Customer Support, IT, Finance, and regional and country stakeholders.
• Facilitate working team meetings, readiness check-ins, and cross-functional operating rhythms; track deliverables, owners, dependencies, decisions, and critical-path activities.
• Support commercial readiness across pricing and market access, product setup, distribution planning, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment.
• Identify, assess, escalate, and help mitigate risks, issues, dependencies, and resource constraints that may affect commercial readiness.
• Partner with regional marketing and country teams to understand localization needs, country plans, launch sequencing, regional priorities, and global timeline dependencies.
• Maintain reporting on program health, readiness status, action items, decisions, risks, and budget or resource impacts for assigned programs and workstreams.
• Contribute to improvements in launch frameworks, playbooks, templates, dashboards, tools, governance routines, and best practices.

Benefits

• Full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• Opportunity to work with life-changing CGM technology in an innovative, industry-leading organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior