Sr Staff Program Manager
About The Position
Dexcom’s Americas Program Management team turns strategy into coordinated commercial execution. The Sr Staff Program Manager brings together cross-functional partners to deliver product launches, market expansions, and key initiatives across the Americas region. The role manages assigned commercialization programs, launch workstreams, feature releases, portfolio initiatives, and product lifecycle transitions. The position develops and maintains integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, dashboards, and program updates. It coordinates work among functions and regional and country stakeholders, facilitates working meetings and readiness check-ins, and tracks deliverables, ownership, dependencies, decisions, and critical-path activities. It supports readiness across pricing and market access, product setup, distribution, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment. Working downstream of product readiness teams, the program manager identifies and helps mitigate risks, issues, dependencies, and resource constraints that could affect commercial readiness. The role also partners with regional marketing and country teams on localization, launch sequencing, regional priorities, and global timeline dependencies; reports program health and resource or budget impacts; and contributes to improved launch frameworks, playbooks, tools, governance routines, and best practices. The primary location is a home office, with no assigned workstation; the employee works with their manager to determine office visit needs and must live within commuting distance of an assigned Dexcom site, typically 75 miles/120 km. Travel is required 15–25%.
Requirements
- Typically requires a bachelor’s degree and a minimum of 13+ years of related experience.
- At this level, a graduate degree may be expected with 6 years of related experience.
- Strong program management capability across planning, governance, risk management, issue resolution, dependency management, and executive communication.
- Experience leading complex cross-functional commercialization, product launch, or go-to-market initiatives.
- Ability to build stakeholder partnerships and influence effectively without direct authority.
- Ability to manage competing priorities and multiple workstreams in a fast-paced, matrixed environment.
- Ability to anticipate risks and implement mitigation plans and corrective actions to protect launch timing, quality, compliance, and commercial readiness.
- Proficiency with program management and reporting tools to provide clear, accurate visibility into milestones, program health, and portfolio delivery.
- Must live within commuting distance of the assigned Dexcom site, typically 75 miles/120 km.
Nice To Haves
- Experience in medical devices, healthcare, biotechnology, consumer health, or technology.
- Experience with multi-country commercialization.
- Experience with product development processes.
- PMP, PgMP, Agile, Scrum, or equivalent certification.
Responsibilities
- Manage assigned commercialization programs, launch workstreams, feature releases, market expansions, portfolio initiatives, and product lifecycle transitions across the Americas region.
- Develop and maintain integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, readiness dashboards, and program updates.
- Coordinate cross-functional work across Product Management, Marketing, Sales, Market Access, Regulatory Affairs, Supply Chain, Operations, Customer Support, IT, Finance, and regional and country stakeholders.
- Facilitate working team meetings, readiness check-ins, and cross-functional operating rhythms; track deliverables, owners, dependencies, decisions, and critical-path activities.
- Support commercial readiness across pricing and market access, product setup, distribution planning, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment.
- Identify, assess, escalate, and help mitigate risks, issues, dependencies, and resource constraints that may affect commercial readiness.
- Partner with regional marketing and country teams to understand localization needs, country plans, launch sequencing, regional priorities, and global timeline dependencies.
- Maintain accurate reporting on program health, readiness status, action items, decisions, risks, and budget or resource impacts.
- Contribute to improved launch frameworks, playbooks, templates, dashboards, tools, governance routines, and best practices.
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Career development through in-house learning programs and/or qualified tuition reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
