Sr Staff Outbound Product Manager - AI Assistant

ServiceNow•Mountain View, CA

1d•$190,900 - $334,100

About The Position

At Moveworks, the Sr. Staff Outbound Product Manager will support the market success of the Assistant portfolio, including EmployeeWorks. The role shapes the product narrative, helps make deployments repeatable, and enables field teams and partners to drive adoption and growth. The mission is to make the Assistant the daily assistant for all employees and win the Front Door. The position develops customer and market understanding, supports GA readiness for integrations, leads adoption and early-access efforts, represents the Voice of the Customer, and equips customer-facing teams with practical enablement. It also defines adoption and success metrics, brings field insights into product planning, and manages community engagement and content that supports product interest and success.

Requirements

10+ years of experience in Product Management, Product Marketing, Solutions, Partner Success, or a hybrid PM/PMM role; ideally with enterprise SaaS and platform/integration products.
Demonstrated experience shipping and scaling integrations/connectors, platform ecosystems, or developer/admin-facing features.
Strong understanding of enterprise deployment realities, including SSO/OAuth/SAML, permissions and ACLs, data governance, security reviews, compliance, and admin UX.
Experience leveraging AI or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
Ability to craft clear product narratives and practical enablement materials, including pitches and presentations.
Ability to work cross-functionally with Sales, SE, CS, Support, Marketing, Partnerships, and Security/Legal.
Analytical approach to adoption, including defining metrics, measuring success, and making data-informed recommendations.
Excellent written and verbal communication skills, with the ability to simplify complexity while preserving technical accuracy.
Strong accountability and ability to influence, lead, and execute effectively.
Action-oriented mindset and motivation to deliver impactful outcomes.

Responsibilities

Develop understanding of customer segments, market needs, the competitive landscape, and enterprise integration deployment constraints.
Help define and test GA readiness for integrations, including packaging, documentation, deployment guides, support escalation paths, and operational playbooks.
Lead adoption efforts for new capabilities and major integrations, including announcements, release notes, demo assets, and internal enablement.
Lead early access programs to gather feedback and validate new product capabilities.
Represent the Voice of the Customer to product, engineering, and leadership teams.
Enable Sales, SE, CS, and Support with talk tracks, discovery questions, ROI narratives, competitive objections, implementation checklists, and troubleshooting guides.
Define and drive Assistant adoption and success metrics.
Translate customer feedback and deployment learnings into prioritized requirements and acceptance criteria for inbound Product Managers.
Manage community engagement and create content that drives interest and success.