Sr. Specialist, Vehicle Serviceability Engineer

Scout Motors • Novi, MI

1d • Onsite

About The Position

Scout Motors is bringing back an iconic American vehicle, electrifying and digitizing it with American innovation. We are building a company that respects its past, its communities, its customers, and the balance of work and play. We offer two powertrains: an all-electric option and the Harvester™ range extender powertrain. We empower our teams to innovate and are looking for individuals who are visionary leaders, knowledgeable doers, and passionate go-getters. Join us to shape the future of transportation and make history.

Requirements

• Bachelor’s degree in a relevant field of study, such as Mechanical, Electrical, or Mechatronics Engineering, preferred.
• 8+ years of relevant experience related to design and release (DRE), repair process engineering, vehicle diagnostics, vehicle maintenance and repair, and/or automotive service technology.
• 3-5 years of experience in body and frame design, with demonstrated knowledge of welding processes, repair procedures, and industry best practices.
• Experience providing voice-of-customer product inputs, independently managing projects and reporting to executive-level stakeholders.
• Familiarity with vehicle service and repair processes in workshop and mobile environments and/or over-the-air OTA updates.
• Ability to clearly translate abstract and technical concepts into clear product specifications, repair processes, and engineering requests.
• Self-motivated ability to independently design, coordinate, and document maintenance tests to analyze and ensure effective and cost-conscious repair methods.
• Disciplined and structured approach to identifying, describing, and documenting technical issues and opportunities for improvement.
• Experience with authoring, editing or updating global vehicle technical incident databases to track issues and countermeasure developments.
• Comfort with the ambiguity and uncertainty that is present in early-stage startup environments, without losing focus on delivering results.
• Ability to communicate with, influence, and manage stakeholders toward desired outcomes without direct reporting-line authority.
• A team mindset, supported by excellent communication and interpersonal skills.
• Proven ability to work in a truly cross-functional and global environment.
• A strong desire to work at the cutting edge of electric, off-road vehicle technical design and process development.
• Valid driver's license required.
• Passport required.

Responsibilities

• Provide critical vehicle program inputs considering Scout’s anticipated vehicle service strategy, desired customer journey, and cost objectives.
• Drive the development of vehicle repair concepts, focusing on body and frame repair, serviceability of drive systems, high utilization of mobile service, and leveraging the latest over-the-air update tools.
• Partner with concept and systems engineering teams and suppliers to develop solutions to engineering, functional, and business challenges.
• Critically review all available vehicle technical specifications and existing service procedures, and offer actionable feedback for vehicle design, assembly processes, repair techniques, and service parts strategy.
• Recommend, validate, and document new repair concepts.
• Coordinate parts component levels and parts availability and test planning for vehicle repairability preparation efforts at both the prototype and serial-production development stages.
• Participate in discussions regarding vehicle repairability with external parties such as suppliers, insurers, body shops, and tool providers.
• Coordinate with future Field Technical Support team to support in-field repairs and technical information dissemination.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Pay Transparency
• Annual performance bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior