Sr. Specialist Solutions Architect - Communications Development Services

Amazon • Boston, MA

3d • Onsite

About The Position

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. This role will focus on providing Technical Thought Leadership for the Communication Developer Services organization. This role will advise and deliver strategic outcomes across a wide range of industry sectors and challenging environments. This key position requires broad industry experience and will have high visibility at the most senior levels of customer organizations, including frequent interaction with customer board, their staff, and AWS senior leadership. The position, as part of the AWS worldwide specialist organization, will act as the security interface with AWS customers and service teams working closely with AWS Sales and Solutions Architect teams. The candidate will already have and continue to foster key relationships, be able to interpret the impacts of industry and regulatory changes, and track and report on industry trends.

Requirements

• 5+ years of design, implementation, or consulting in applications and infrastructures experience
• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience
• Experience in a customer-facing, sales-aligned role such as consultant, solutions engineer or solutions architect.
• Experience implementing cloud services including migrations and modernization projects or similar
• Experience with Amazon SES, AWS End User Messaging, or multi-channel communication platforms
• Experience with email deliverability, SMS messaging, WhatsApp Business API, or push notification services

Nice To Haves

• A background working in a regulated industry such as financial services, healthcare, and public sector is a plus.
• Experience working within a global company, with multi-country responsibilities
• Knowledge of cloud computing technologies
• Experience communicating and presenting to senior leadership

Responsibilities

• Design and deliver technical workshops that accelerate technology adoption and customer enablement across email, SMS, WhatsApp, and push notification channels
• Create comprehensive best practices documentation and implementation guides for multi-channel communication strategies
• Direct AWS Solutions Architects, Sales, and Partner teams across multiple engagements within each customer to drive targeted outcomes and consistent advice and outcomes
• Develop industry leading customer-facing resources based on projected customer needs and current demand
• Develop and maintain personal relationships with key industry personnel and policy makers.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed