Sr Specialist, Inflight Administration

American Airlines • Dallas, TX

1d • Onsite

About The Position

This job is part of the Inflight Administration team within the Inflight Division. This role supports the Inflight Administration team by managing critical processes that impact operational efficiency, including expense oversight and reimbursement programs. As a key resource for base operations, you’ll collaborate with Labor, Legal, and People teams while guiding flight attendants through compliance requirements and ensuring accountability.

Requirements

• Bachelor’s degree
• 3+ years of experience in administrative, operational, or financial support roles.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to manage confidential information with discretion.

Nice To Haves

• Experience in airline operations or inflight administration.
• Familiarity with labor agreements and compliance processes.
• Previous experience managing expense oversight and reimbursement programs.
• Strong analytical and financial acumen.
• Excellent written and verbal communication skills.
• Ability to build relationships and influence across multiple teams.

Responsibilities

• Oversee significant expense categories such as parking and reimbursement programs for Inflight operations.
• Serve as the subject matter expert for base operations, providing guidance and support to ensure smooth administrative processes.
• Manage the reimbursement process for leasing, including leading return-to-work meetings, explaining procedures, and guiding flight attendants through compliance steps.
• Hold flight attendants accountable for timely completion of required processes.
• Partner with Labor, Legal, and People teams on management-level issues to ensure alignment with company policies and contractual obligations.
• Identify process improvements and implement best practices to enhance efficiency and accuracy.

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level