Sr. Specialist I, Business Operations

NextGen Federal Systems • Remote GA, GA

12d

About The Position

The Senior Business Operations Specialist I serves as a senior contributor in the design, analysis, and improvement of business operations. This role uses operational data, performance measures, and cross-functional partnership to identify trends, assess risks, develop strategic recommendations, and support business decision-making. The Senior Business Operations Specialist I leads complex workstreams, provides executive-ready insights, and helps drive operational effectiveness and business impact across the business.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Finance, Data Analytics, Project Management. Or, any combination of education and experience which would provide the required qualifications for the position.
• 5+ years of experience in business operations, operations analytics, business analytics, or a related role.
• Experience analyzing performance data, identifying improvement opportunities, and developing business recommendations.
• Experience preparing reports, summaries, dashboards, or presentations for leadership audiences.
• Experience partnering with cross-functional teams to support business decisions or operational improvement.
• Experience leading workstreams or initiatives with moderate to high complexity.

Nice To Haves

• Professional certification in process improvement, project management, or analytics preferred.

Responsibilities

• Lead analysis of business and operational performance data to identify trends, gaps, risks, and opportunities for improvement.
• Lead KPI development and performance measures for assigned business areas and track results against goals and expectations.
• Develop executive-ready reporting, summaries, and strategic recommendations for leadership review.
• Support predictive analysis, scenario review, and planning efforts to inform business decisions and resource considerations.
• Lead operational initiatives from analysis through recommendation and implementation support.
• Partner with leadership and cross-functional stakeholders to identify priorities, evaluate options, and support decision-making.
• Assess process and performance issues and recommend solutions that improve efficiency, consistency, and business impact.
• Review and validate operational data, records, reports, and system information to ensure accuracy, consistency, and alignment to business definitions.
• Provide guidance to team members and business partners on established systems, workflows, reporting practices, documentation standards, and operational procedures.
• Support planning and forecasting efforts through analysis, scenario review, and business insight.
• Contribute to documentation, reporting standards, and continuous improvement efforts.
• Perform other duties that support the overall objective of the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior