Sr Director Business Operations

Landis+Gyr • Milton, GA

1d • $200,000 - $230,000 • Hybrid

About The Position

The Sr. Director of Business Operations is a senior operator and trusted partner to the CSO, CEO, and COO, responsible for running the company's strategic operating rhythm and solving its most consequential cross-functional problems. This role sits at the center of the business — owning the QBR and OKR processes, driving alignment between GTM and Product, and leading the analytical and operational groundwork for market entry and strategic expansion. This is a high-impact role for someone who thrives at the intersection of strategy and execution — equally comfortable building a business case for the Board, facilitating a cross-functional working session with the heads of Product and Sales, or diagnosing why a market entry plan isn't gaining traction. The ideal candidate brings the rigor of a top-tier consulting background and the instincts of a seasoned operator.

Requirements

• >10 years of experience combining strategy, operations, and cross-functional leadership, with a track record of solving hard business problems that span functions.
• Top-tier consulting background strongly preferred (McKinsey, Bain, BCG, or equivalent), with meaningful in-house experience at a technology, industrial, or infrastructure company.
• Direct experience owning or redesigning QBR and OKR processes at a company with 500+ employees — not just participating in them, but driving and improving them.
• Demonstrated experience improving GTM–Product alignment — not just diagnosing the problem but changing how the two functions work together.
• Experience leading market entry efforts: from market sizing and business case development through to go-to-market design and operational build-out.
• Proven ability to operate without direct authority — moving organizations through influence, credibility, and structured problem-solving rather than positional power.
• Exceptional written and verbal communicator — can take a complex, messy cross-functional situation and present it to the CEO or Board in a way that is clear, accurate, and decision-ready.
• Ability to travel up to 20%

Nice To Haves

• Exposure to utility technology, smart infrastructure, or industrial technology preferred; understanding of how utilities make capital investment decisions is a plus.
• MBA from a leading institution preferred

Responsibilities

• Own the company's strategic operating rhythm
• Partner with Finance to run the annual operating plan (AOP) process, ensuring strategic priorities translate into funded, accountable plans across functions.
• Own the OKR process end-to-end — goal setting, mid-cycle tracking, and cycle retrospectives — as the single source of truth on what the company committed to and where it stands.
• Lead quarterly business reviews (QBRs) across Product, GTM and Ops: design the agenda, drive the pre-read process, facilitate the session, and ensure every QBR produces real decisions with clear owners.
• Identify when strategic priorities and operating realities are drifting apart and escalate proactively to the CSO and COO before gaps become crises.
• Drive alignment between Product and GTM — ensuring the right products reach the right markets with the right go-to-market motion behind them.
• Lead root cause analysis when the interlock breaks down: win/loss patterns that point to product gaps, pipeline stalls caused by missing features, or GTM motions that don't match the product's value proposition.
• Build the structural mechanisms — forums, frameworks, and accountabilities — that keep Product and Sales durably aligned, not just aligned after the last offsite.
• Lead or co-lead market entry efforts for adjacent verticals and new geographies — from market sizing and business case development through go-to-market design and operational readiness.
• Design the commercial and operating model for new market entry: pricing approach, customer success motion, channel strategy, and service delivery structure.
• Work across Product, Sales, Finance, and Operations to translate market entry decisions into funded operating plans with clear milestones and ownership.
• Serve as the analytical and structural thought partner to the CSO, CEO, and COO on the company's highest-priority strategic questions.
• Lead high-priority special projects that are cross-functional in nature, require an independent perspective, or need the credibility and sponsorship of the CSO's office.
• Build the business cases, decision frameworks, and strategic analyses that enable senior leaders to make major capital allocation and portfolio decisions with confidence.
• Provide the Board and executive team with the strategic grounding they need on complex, multi-function topics — framing trade-offs clearly and presenting conclusions that hold up under scrutiny.

Benefits

• medical, dental and vision coverage
• life insurance
• 401(k)-retirement plan featuring a generous company match incentive
• three (3) weeks of Paid Time Off (PTO)
• eleven (11) paid holidays
• tuition reimbursement program
• optional pet insurance
• supplemental medical coverage
• a host of other perks to ensure the health, wellness, and enrichment of our team members

What This Job Offers

• Job Type: Full-time
• Career Level: Senior