Sr Specialist Clinical Solutions

Medline Industries, LPSt. Louis, MO
Hybrid

About The Position

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.

Requirements

  • Minimum of five (5) years of clinical experience in the operating room required.
  • Experience developing and delivering presentations/clinical information to various audience levels within an organization.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience prioritizing workload and scheduling effectively in order to meet deadlines.
  • Experience developing and delivering presentations to various audience levels within, and external to, an organization.
  • Proficient in Microsoft Word, Excel, PowerPoint.
  • Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).

Nice To Haves

  • Cross-functional experience in ancillary procedural areas—such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery—is preferred.

Responsibilities

  • Provide clinical support to customers and salesforce on clinical products and services.
  • Assist with expansion and business retention of potential and existing clinical customers in collaboration with the Medline salesforce.
  • Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
  • Partner with sales force on product conversions and implementations.
  • Assist sales in their territories as needed at the local and national/corporate account level.
  • Conduct quarterly business reviews.
  • Identify problem areas and recommend changes and solutions.
  • Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
  • Coordinate, and present workshops and classes on clinical products and/or services.
  • Develop clinical presentations and training on product lines.
  • Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
  • Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
  • Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
  • Engage in professional organizations; attend national, regional, and local industry events.

Benefits

  • health insurance
  • life and disability
  • 401(k) contributions
  • paid time off
  • Employee Assistance Program
  • Employee Resource Groups
  • Employee Service Corp
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