Sr. Specialist, Application Development

Santander • REMOTE - Wisconsin, WI

2d • $76,875 - $130,000

About The Position

The Sr. Specialist, Application Development develops and maintains software applications and creates programs in required languages to meet project schedules. The role supports existing applications, identifies and resolves basic issues and bugs, and escalates complex issues as needed. It recommends application enhancements, configures and administers systems or applications, and helps maintain software quality, organization, and automation.

The position works with business areas, systems analysts, and business analysts to gather input and support decisions. It analyzes user stories from domain experts and translates them into technical solutions, troubleshoots incidents reported by business units or end users, and participates in technology solution implementations, upgrades, enhancements, and conversions. The role also provides guidance and training to less experienced IT Specialists, prepares routine and special reports, assists with varied departmental projects, and escalates work issues to a Team Lead or Manager as needed.

Requirements

• Bachelor’s degree in a related field, or equivalent demonstrated through a combination of work experience, training, military service, or education.
• At least 3 years of Information Technology, technical application development, or similar experience.
• Analytical and problem-solving skills.
• Basic communication skills.
• Ability to work independently and collaboratively.
• Ability to work effectively in a fast-paced environment.
• Ability to learn new technologies.
• Ability to produce accurate, quality work and attention to detail.
• Ability to program in the required language.
• General understanding of the technology project lifecycle.
• General understanding of the financial services business environment.
• Broad theoretical job knowledge typically obtained through advanced education.
• Basic knowledge of development tools, programming languages, and methodologies.
• Technical writing and documentation experience.
• Ability to communicate technical concepts to non-technical personnel.
• Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

• At least 3 years of experience with .NET Core, C#, PowerShell, SQL, VB, APIs and vendor APIs, Jira, VMware Virtualization, and Scrum Methodology.
• At least 3 years of experience providing customer support for IT systems or applications.
• At least 3 years of experience writing technical documentation for technical and nontechnical audiences.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Develop and maintain software applications and develop programs in required languages to meet project schedules.
• Maintain and support existing software applications; identify and resolve basic application issues and bugs, escalating complex issues to management.
• Respond to inquiries, refer issues to appropriate departments or personnel, and follow through with customers and staff involved.
• Recommend enhancements to existing software and applications to improve effectiveness.
• Configure and administer systems or applications, ensuring changes are methodologically planned, executed, and verified.
• Help maintain the quality, organization, and automation of software applications.
• Interact with business areas, systems analysts, and business analysts to gather input and support decision-making.
• Provide guidance and training to less experienced IT Specialists.
• Analyze user stories written by domain experts and translate them into technical solutions.
• Assist with special projects and tasks of a diverse nature for the department.
• Prepare routine and special reports as required.
• Escalate work issues to the Team Lead or Manager as needed.
• Troubleshoot incidents reported by business units or end users.
• Participate in business and technical IT solution implementations, upgrades, enhancements, and conversions.

Benefits

• The company describes a competitive rewards package and benefits designed to support employees, their families, and their well-being, but does not specify individual benefits in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior