Sr Manager - IT Application Development

United Airlines•Houston, TX

1d•$140,600 - $183,108

About The Position

The Senior Manager, IT Application Development provides strategic and operational leadership for United’s PSS Integration portfolio. This includes systems and services connecting United’s Passenger Service Systems with internal applications, partner airlines, Global Distribution Systems, and other external entities. The position is accountable for reliable delivery and operation of existing integration capabilities while leading their transition to modern, scalable, secure, cloud-based platforms. The role partners across business, product, architecture, security, operations, and external suppliers to deliver Mosaic initiatives, including PSS application modernization and the Industry Message Broker Transformation. It also drives engineering excellence, automation, responsible use of AI, continuous improvement, and development of a high-performing organization.

Requirements

Bachelor’s degree in Information Technology, Computer Engineering, Finance, or a related field.
At least 5 years of relevant experience.
At least 5 years of IT and business/industry work experience as a leader.
Leadership experience managing multiple large, multifunctional teams or projects.
Strong analytical and organizational skills.
Strong leadership skills, including setting direction, developing talent, holding teams accountable, and managing vendor delivery teams effectively.
Excellent stakeholder management and interpersonal skills, including the ability to build trust and influence senior business and technology leaders.
Strong executive communication and presentation skills, including the ability to simplify complex information and communicate options, recommendations, risks, and decisions.
Understanding of enterprise architecture principles, integration patterns, data governance, scalability, security, and maintainability.
Hands-on experience with Agile delivery, DevOps practices, QA discipline, and operational performance management.
Ability to balance strategic roadmap development with disciplined execution, issue resolution, and day-to-day operational follow-through.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of an interview is required to meet job qualifications.
Reliable, punctual attendance is an essential function of the position.

Nice To Haves

Master’s degree.
Airline experience.
Cloud experience.
Experience influencing senior-level management and key partners on large projects.
Strong desire to learn new technologies.
Advanced technical and business knowledge in SDLC, project management, and related disciplines or processes.

Responsibilities

Lead and manage the PSS Integration development team, establishing delivery priorities, resource plans, and operational practices to support business and technology objectives.
Oversee delivery, support, and continuous improvement of PSS Integration applications, interfaces, and services; partner with business, product, architecture, operations, and supplier teams on modernization initiatives and reliable production operations.
Identify and implement opportunities to use automation, AI-assisted engineering, and modern development practices to improve productivity, software quality, and operational efficiency.
Manage portfolio execution by tracking delivery commitments, risks, dependencies, supplier activities, and operational metrics; escalate issues and support leadership reporting.
Ensure application development, DevSecOps, testing, release management, and operational readiness standards are consistently applied and continuously improved.
Coach, develop, and mentor team members; foster a high-performing, collaborative culture and support talent development, succession planning, and skills growth.
Partner with Security, Architecture, and Risk teams to incorporate security, compliance, resiliency, and vulnerability remediation requirements into solution delivery and operations.