Field Application Development Specialist

ACROBIOSYSTEMS INC • San Jose, WA

3d • $75,000 - $105,000 • Hybrid

About The Position

ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents and assays for drug development and clinical applications. The company is committed to providing high-quality products and services and accelerating therapeutic development.

The Field Application Development Specialist provides scientific, technical, and application support to clients across North America. The role serves as a technical liaison between customers and internal scientific, commercial, and product teams, supporting customers as they evaluate, implement, and apply the company’s products and solutions. The specialist also supports team operations and travels as required for customer and business activities. The position is based in the Bay Area, California (hybrid) or Seattle, Washington (remote).

Requirements

• MS in Biomedical Science, Biotechnology, Biochemistry, Molecular Biology, Cell Biology, or a related life science discipline.
• At least 2 years of biotechnology industry experience in biotechnology, biopharmaceuticals, or life sciences.
• Research experience in biomedical science.
• Technical knowledge in one or more of the following areas: antibodies and antibody-based therapeutics; recombinant proteins and protein therapeutics; cell therapy; gene therapy; biopharmaceutical process development; or CMC development and manufacturing.
• Written and verbal communication and presentation skills.
• Ability to manage and prioritize multiple projects amid changing priorities.
• Analytical, critical-thinking, and problem-solving skills.
• Dedication to providing great customer service.
• Process orientation and impeccable attention to detail.
• Passion for positively promoting and driving success on company initiatives.

Nice To Haves

• Experience supporting regulatory (IND) filing, technical documentation, and interactions related to regulatory requirements is highly desirable.
• Customer-facing skills are a plus.

Responsibilities

• Conduct regular customer visits to understand application needs and pain points, technical requirements and bottlenecks, and extended pipeline and regulatory background.
• Provide scientific and technical support using existing platform information, application data, and solutions.
• Troubleshoot technical and application-related issues in collaboration with internal R&D, product development, quality, and commercial teams.
• Develop technical presentations, training materials, and other customer-facing scientific content.
• Plan and perform product demonstrations, technical presentations, workshops, exhibits, and internal training.
• Collect customer feedback to generate product improvement and new product development proposals.
• Support critical case management.
• Support daily Field Application Development Team operations, including dashboards, routine internal and external communications, and travel planning.
• Travel as required to support customers and business activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level