Sr. Special Request Analyst

Berkadia•Midvale, UT

About The Position

The Senior Special Request Analyst at Berkadia reviews and analyzes loan and servicing documents to evaluate borrower requests and determine appropriate consent paths. The role coordinates with borrowers, external servicers, and internal teams to manage consents for leasing activities, property management changes, and other routine matters. Key stakeholders include servicing entities, legal counsel, senior management, and Client Relation Managers.

Nice To Haves

Excellent written and oral communication skills for clear and effective interactions with stakeholders.
Proficiency with computers, particularly loan servicing software and document management systems.
Strong analytical skills for evaluating complex loan documents and borrower requests.

Responsibilities

Ensure prompt processing and turnaround of borrower consent matters to meet required timelines.
Analyze borrower requests and provide management with detailed written recommendations, including requests related to leasing activities, maturity extensions, and partial releases.
Review and interpret loan documentation and servicing agreements to assess the feasibility of borrower requests and prepare necessary requirements letters.
Conduct thorough analyses of requested transactions, including leasing activities, property management changes, alterations of collateral, partial releases, and franchise changes.
Oversee the review of similar transactions handled by the Hyderabad staff and manage the remaining steps of the approval process.
Accurately document transactions in the servicing system and ensure proper filing in the document retention system.
Regularly update assigned case statuses in tracking systems to maintain accurate and current records.
Perform other duties as assigned.