Sr Spec Inside Cust Success 1 TER

AT&T•Dallas, TX

5h•Onsite

About The Position

Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community. To drive revenue growth and retention by selling the organization's products and services via telephone within designated market areas or assigned accounts.

Requirements

2+ years of related sales experience.
A mid-level sales representative with solid grasp of sales principles, practices, products, and services.
Manages small to mid-sized sales and occasionally handles large complex sales.
Works with moderate on-going supervision.
Responsible for a moderate quota or territory.
Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities.
May lead presentations and mentor less experienced peers.

Nice To Haves

Bachelor’s degree (BS/BA) desired.

Responsibilities

Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.
Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.
Successfully close sales deals, deliver on sales metrics, and secure renewal and new contracts to meet performance targets.
Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and apply the latest technologies.
Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score - NPS).

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone