About The Position

Provides pre-sales technical engineering support to Account Executives and clients throughout the full sales process. The role focuses on technical solutions for mid-size and enterprise accounts, working closely with clients to determine how Logicalis solutions can best serve their needs. The position has no supervisory responsibilities. The successful candidate designs and configures complex Cisco networking and security solutions, develops client proposals and Statements of Work, conducts technical assessments and proofs of concept, and helps clients understand the benefits of proposed solutions. The role also supports sales and delivery teams, builds client relationships, trains colleagues and clients, and keeps current with Logicalis solutions and services. National travel to meet with clients is required. The stated salary compensation range is $140,000 to $172,500 plus commission.

Requirements

  • Bachelor’s degree in computer science, business, management disciplines, or a related field; an equivalent combination is accepted.
  • Four years in a technical pre-sales role, with subject matter expertise in implementation planning, design, and support of Cisco Wireless and Enterprise Networking solutions.
  • CCIE certification in Wireless or Cisco Certified Network Professional Wireless (CCNP) with pre-sales experience is required.
  • Experience developing enterprise-wide solutions.
  • Experience combining products and services into technology solutions that meet clients’ business needs.
  • Experience in business case development.
  • Consulting background focused on Cisco solutions.
  • Cisco technical background, particularly Core Route/Switch technologies.
  • Proficiency with all Microsoft Office applications.
  • Excellent written and verbal communication skills, including confident and professional interaction with external clients and internal teams.
  • Excellent time and prioritization management, including the ability to multitask for requests from multiple customers and Account Executives.
  • Strong problem-solving, decision-making, and analytical skills.
  • Ability to manage complex projects.
  • Ability to communicate technical concepts clearly and translate client requirements into suitable technology solutions that meet business needs.
  • Ability to act quickly in changing environments.
  • Ability to travel nationally to meet with clients.

Nice To Haves

  • Experience with other wireless and networking manufacturers, such as Aruba, Mist, and Fortinet.
  • Experience designing Cisco Campus switching, routing, and campus wireless solutions.
  • Experience designing Cisco Security solutions.
  • Experience with Cisco Commerce tools (CCW) and other solution design tools.

Responsibilities

  • Produce accurate client designs and proposals using Logicalis technologies, services, and methodologies.
  • Conduct assessments, studies, and surveys; analyze data and advise and recommend solutions.
  • Technically qualify new business opportunities and requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
  • Write Statements of Work (SOWs) for Logicalis Professional Services.
  • Design and configure complex solution components, including proposing solution elements, configurations, and implementation details.
  • Prepare for and conduct client proofs of concept.
  • Prepare and perform product demonstrations.
  • Broaden client engagements by promoting, defining, and positioning appropriate services from the Logicalis portfolio.
  • Advise the service delivery team to support successful solution implementation.
  • Help clients understand solution benefits.
  • Interface with vendor and manufacturer teams.
  • Provide product and solution training for Logicalis Sales teams and clients.
  • Mentor Logicalis team members and participate in increasingly complex client projects.
  • Keep abreast of Logicalis solutions and services.
  • Establish client relationships through strong listening skills and build credibility and trust by delivering promised work within established timeframes.
  • Participate in regional and national events and regional team meetings.
  • Act consistently with Logicalis values, applicable laws and regulations, company policies and procedures, and customer service expectations.
  • Participate proactively in own career development.
  • Travel nationally to meet with clients.
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