Sr. Solution Architect Technician
About The Position
The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Requirements
- High school diploma or equivalent
- 5+ years of relevant technician or field service experience
- Demonstrated expertise with optical test equipment, tools, and procedures
- Ability to work independently in dynamic field or lab environments
- Strong troubleshooting and problem-solving skills
Nice To Haves
- Associate degree in a STEM field or equivalent experience
- Experience supporting fiber optic network installation or systems engineering workflows
- Proficiency with Microsoft Office and technical documentation
- Experience with data analysis tools, automation, or process improvement initiatives
- Prior experience mentoring or guiding junior technicians/contractors
Responsibilities
- Perform installation, testing, troubleshooting, and repair of fiber optic systems, components, and related equipment
- Lead or independently execute field activities and lab activities, troubleshooting issues, and contributing to process improvement
- Serve as a technical lead on projects—coordinate tasks, prioritize work, and ensure execution quality
- Diagnose complex technical issues and implement corrective actions with minimal supervision
- Support customer-facing activities, including on-site troubleshooting and technical guidance
- Conduct product evaluations and report performance, quality, and competitive insights
- Assist in development and delivery of technical training (internal or customer-facing)
- Create, update, and maintain technical procedures, documentation, and training material
- Support engineering and cross-functional teams with data collection, analysis, and process improvements
- A high degree of creativity to implement customer ideas to new or existing products
- Significant hands-on activity required for building mock-ups and prototypes. Proven craftsmanship and quality of work when building and creating product samples and concepts.
- Travel up to 25% as needed for support of newer products and support for customers
Benefits
- Company-wide bonuses
- Long-term incentives
- 100% company-paid pension benefit
- Matching contributions to your 401(k) savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Paid parental leave
- Family building support
- Fitness
- Company-paid life insurance
- Disability insurance
- Disease management programs
- Paid time off
- Employee Assistance Program (EAP)
- Recognition program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
