Sr. Solution Architect, Integrations (MANTL)
About The Position
Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! Partner with internal resources to ensure on-time delivery of committed integrations, maintaining best practices, and leading customers to adopt MANTL solutions online and in-branch post initial implementation. You will become the internal expert on data in/out of MANTL, and own the technical relationships with a number of external integration partners that provide service to our mutual customers. Collaborate with cross-functional leadership to define and iterate on industry-leading best practices, while developing the playbooks that govern technical integration implementation and ongoing support. You will work closely with the Service Delivery, Product, Engineering, and Account Management teams to build out processes that streamline the client onboarding experience while ensuring a smooth transition during and after launching on MANTL.
Requirements
- Ability to quickly learn new technology and become a subject matter expert
- 10+ years leading enterprise SaaS implementations in a highly technical environment
- Expert-level understanding of a variety of approaches to data integration with external systems
- Proficiency working with APIs and backend configuration tools (REST APIs, SQL, JSON)
- Ability to translate business requirements into technical system configurations
- Strong written documentation skills
- Ability to manage multiple concurrent projects effectively
- Experience partnering cross-functionally with Product, Engineering, Implementation, and Support teams
- Ability to service as an escalation point for the team when issues arise
Nice To Haves
- Experience configuring or integrating with core banking systems or other regulated financial systems
- Experience with SAML, OIDC, TypeScript, Python, and developing Agents
- Experience testing new features or participating in pre-GA validation
- Familiarity with JIRA or similar ticketing systems
Responsibilities
- Translate business requirements into scalable system configurations aligned with best practices
- Configure and deploy backend settings for financial institutions using JSON and Postman
- Design sustainable solutions that balance customer requests with platform guidelines and long-term stability
- Provide client-facing support when deep functional or technical expertise is required
- Configure and validate third-party integrations
- Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports
- Maintain clear documentation of configuration decisions, constraints, and customer-specific setups
- Manage multiple concurrent implementations while maintaining strong attention to detail and quality
- Assist teammates in troubleshooting and resolving basic to moderate configuration issues
- Lead review sessions with other team members to apply learnings to existing best practices
Benefits
- remote-first environment
- unlimited paid time off
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
