Sr. Software Product Manager, myQ (Remote)

Chamberlain Group•Remote - Pennsylvania, PA
•$150,470 - $252,579•Remote

About The Position

Chamberlain Group is hiring a Senior Software Product Manager for its Product Management function, supporting the myQ portfolio and Connected Services team. The role develops, communicates, and implements product visions and roadmaps that deliver a best-in-class software experience and achieve business goals, including user acquisition, engagement, retention, market share, sales, and profitability. The position leads new product development from concept through commercialization, including voice-of-customer research, defining customer and product requirements, marketing planning, value propositions, and financial performance tracking. It delivers customer-, partner-, and dealer-facing experiences, supports product-line and business-unit objectives, and works across functions to build and sustain connected services. The role also aligns software roadmaps with hardware and solutions strategies, develops go-to-market and operational plans, advises senior leaders on partnerships and connectivity growth, and represents the company with external groups. The position is remote. The listed base pay range is $150,470 to $252,579, with compensation varying based on factors such as location, education, training, and experience. A comprehensive benefits package, 401(k) contribution, and eligibility for a short-term incentive plan are also offered, subject to applicable eligibility requirements and plan terms. Chamberlain Group is an Equal Opportunity Employer and can provide accommodations during the application process upon request.

Requirements

  • Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
  • At least 5 years of experience in Product Management, Engineering, or a Product Owner role.

Responsibilities

  • Develop, communicate, and implement product portfolio visions and roadmaps to deliver a strong software experience and achieve business objectives, including acquisition, engagement, retention, market share, sales, and profitability.
  • Lead new product development within the Connected Services team from concept through commercialization, including customer research, requirements, marketing planning, value proposition, and financial performance tracking.
  • Deliver customer-, partner-, and dealer-facing product experiences.
  • Support business-unit P&L objectives, profitability, volume growth, market share, and product and service execution.
  • Collaborate across functions to develop and deliver connected services, uncover real-time consumer insights, define user experience requirements, develop business cases and value propositions, and sustain end-user connected experiences.
  • Align product portfolio visions and roadmaps with business-unit strategy and goals, including short- and long-term priorities, new product development, sustaining support, and alignment of software strategy with hardware and solutions strategy.
  • Develop and implement product portfolio, brand, and channel strategies; partner with product, marketing, sales, and customer experience leaders on go-to-market strategies and operational plans.
  • Serve as Product Owner for end-user connected experiences, leading development and implementation with cross-functional teams.
  • Advise senior leaders on go-to-market partnerships and inorganic activities, including mergers and acquisitions, licensing, and connected-service integrations.
  • Represent the company with major customers, competitors, trade associations, government agencies, professional societies, and similar groups.
  • Comply with health and safety guidelines and rules, and ensure team compliance as applicable to managers.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge through educational workshops, publications, networks, and professional societies.
  • Contribute to team efforts by accomplishing related results and participating in projects as needed.

Benefits

  • Comprehensive benefits package
  • 401(k) contribution
  • Short-term incentive plan eligibility
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