Sr. Software Engineer

Subway•Miami, FL

11d•Hybrid

About The Position

Subway is on a mission to build a world-class digital platform that serves millions of guests and thousands of franchise locations globally. The Senior Software Engineer, Middleware is a key technical contributor on the team that powers the integration layer connecting Subway’s front-end applications (iOS, Android, Web, Kiosk) with our internal and external partner systems. You’ll design, build, and maintain high-performance APIs and services on AWS, collaborating closely with product, architecture, and partner engineering teams. You’ll also own integrations with major third-party delivery and marketplace platforms — including DoorDash, Uber Eats, and similar partners — ensuring seamless order flow, menu synchronization, and operational reliability across channels. This is a hands-on engineering role with real ownership. AI-assisted development is a core part of how our team works — you’ll be expected to leverage tools like GitHub Copilot and Claude daily to accelerate delivery, improve code quality, and solve complex problems faster.

Requirements

Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field (or equivalent practical experience)
5+ years of hands-on production software development experience
Demonstrated experience building and operating RESTful and/or GraphQL APIs at scale
Strong proficiency in one or more of: JavaScript/TypeScript (Node.js), Java, or C#
Experience with serverless architectures on AWS (Lambda, API Gateway, DynamoDB, SQS/SNS)
Solid understanding of integration patterns: event-driven architecture, webhooks, async messaging, and pub/sub
Experience integrating with third-party platforms and vendor APIs (e.g., delivery aggregators, POS systems, loyalty platforms, or similar ecosystem partners)
Proficiency with AI-assisted development tools (GitHub Copilot, Claude, or equivalent) — must be comfortable using AI daily to write, review, refactor, and document code
Experience with CI/CD pipelines and source control workflows (Git, GitHub Actions, Azure DevOps)
Familiarity with Infrastructure as Code (Terraform or CloudFormation)
Strong debugging, root-cause analysis, and production incident management skills
Excellent verbal and written communication, including technical documentation and stakeholder-facing artifacts
Ability to translate ambiguous business requirements into clear technical specifications
Collaborative mindset with a willingness to give and receive candid code review feedback

Nice To Haves

Direct experience integrating with DoorDash Drive, Uber Eats, or other major delivery/marketplace platform APIs
Experience with multi-region AWS deployments and global traffic management (Akamai, CloudFront)
Familiarity with identity and authentication patterns: OAuth 2.0, OpenID Connect, AWS Cognito
Hands-on experience with observability platforms (Dynatrace, Datadog, CloudWatch)
Experience prompting, fine-tuning, or orchestrating LLMs/AI agents as part of a software delivery workflow
Experience in QSR, retail, or e-commerce domains
AWS Certified Developer – Associate or higher
Exposure to React Native or cross-platform mobile app integration patterns

Responsibilities

Design, develop, and document new and enhanced APIs as part of the Subway middleware platform, supporting both internal system integration and external partner connectivity.
Leverage AI-assisted development tools (GitHub Copilot, Claude, and similar) as a core part of daily engineering work — from code generation and refactoring to test coverage and documentation. Champion AI tooling adoption across the team.
Build and maintain integrations with third-party delivery and marketplace partners (e.g., DoorDash, Uber Eats, and similar platforms), ensuring reliable order flow, menu synchronization, and real-time operational data exchange.
Collaborate with business stakeholders and product teams to understand functional and technical requirements; translate those into scalable, maintainable architecture and implementation plans.
Conduct constructive code reviews and provide technical design guidance to peers and junior engineers, raising the overall quality and consistency of team output.
Enforce data governance, security policies, and compliance standards throughout the software development lifecycle.