Sr. Software Engineer - Patient Onboarding (Remote)

RulaLos Angeles, CA
$172,550 - $203,000Remote

About The Position

We are looking for a Senior Software Engineer to join Rula’s Patient Onboarding team. This team is focused on driving meaningful impact across the patient funnel. Our goal isn’t to get patients through the door, but to get them through the right door: an experience that feels fast, trustworthy, and frictionless enough that they actually complete it and get the care they need. In practice, that means building and evolving systems behind patient acquisition surfaces, registration flows, eligibility verification, and the end-to-end onboarding experience that converts someone who needs care into someone who’s getting it. In this role, you’ll design and deliver reliable, high-quality product experiences that directly impact growth and patient outcomes. You’ll own projects end-to-end, partnering closely with Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data. Our work is experiment-heavy and we build systems for scale by optimizing for performance, correctness, and resilience as the business grows. You’ll also be a technical leader on the team: mentoring others, surfacing constraints and tradeoffs early, and modeling strong ownership, urgency, and follow-through.

Requirements

  • 5+ years of experience in Software Engineering; building, scaling, and maintaining production-ready web applications.
  • Strong competency in API design, data modeling, and developing distributed systems optimized for performance, correctness, and resilience.
  • Strong capabilities in modern full-stack frameworks, balancing either a frontend lean (managing complex user-facing flows, state, and accessibility) or a backend lean (handling complex business logic and integrations) while iterating tightly with Product and Design.
  • Proven history of owning technical initiatives end-to-end, navigating engineering tradeoffs, mapping clear scope/estimates, and proactively highlighting risks early.
  • Experience boosting team dynamics through structured code reviews, technical documentation, pairing, and mentoring junior engineers.
  • Active proficiency with modern AI-assisted development tooling (e.g., Claude Code) to accelerate product velocity, alongside an understanding of where these tools present technical risk or require oversight.

Nice To Haves

  • Degree in Computer Science or equivalent practical application history.
  • Prior experience working in an evolving, high-growth startup environment or the healthcare tech sector.
  • Familiarity with building or consuming data-intensive pipelines, metric capture workflows, or system integrations.
  • Exposure to modern infrastructure practices, cloud environments, CI/CD mechanisms, and observability suites.

Responsibilities

  • Design and deliver reliable, high-quality product experiences that directly impact growth and patient outcomes.
  • Own projects end-to-end, partnering closely with Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data.
  • Build systems for scale by optimizing for performance, correctness, and resilience as the business grows.
  • Mentor others, surface constraints and tradeoffs early, and model strong ownership, urgency, and follow-through.
  • Participate in system reliability practices.
  • Operate in an on-call rotation framework.

Benefits

  • 100% remote work environment
  • Attractive pay and benefits
  • Full transparency of pay ranges
  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
  • 401(k) plan access
  • Generous time-off policies
  • 2 company-wide shutdown weeks each year for self-care
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Quarterly department stipend
  • Community and employee resource groups
  • Home office stipend
  • $50 monthly stipend to help cover internet or cell phone expenses
  • Wellness at Rula program
  • $50/month wellness stipend
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