Sr. Software Engineer - Patient Services (Remote)
About The Position
At Rula, exceptional patient outcomes are powered by world-class engineering. As a Senior Software Engineer on our Patient Services team, you won’t just maintain existing systems—you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant. In this critical role, you will tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare. You will drive zero-to-one architectural decisions during a pivotal growth phase while acting as both a technical leader and a force multiplier for the team. Beyond designing foundational infrastructure, you will mentor high-performing engineers, establish operational rigor, and partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision. If you are excited to build the foundational systems that make high-quality mental healthcare accessible for everyone, this role is for you.
Requirements
- 4+ years of related professional experience
- Experience building distributed and event driven systems.
- Experience with microservice development
- Experience working on cross-functional teams to bridge the gap between technical and non-technical stakeholders
- Fluency in AI assisted development tools and frameworks. Able to leverage AI assisted coding tools to improve velocity and automate boilerplate tasks while setting and maintaining the right quality guardrails
- Experience mentoring others, reviewing architectures, and establishing design patterns.
Nice To Haves
- Degree in Computer Science or equivalent practical experience
- Experience being on-call and driving sustainable operational improvements in a customer facing product
- Prior experience in early-stage and/or high-growth startup environments
- Previous experience in products with high reliability/accuracy requirements (finance, healthcare, mission critical systems, etc.)
- Experience with NodeJs and Kafka
Responsibilities
- Architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula.
- Lead the technical strategy for re-engineering core backend data systems to be massively scalable, resilient, and fault-tolerant.
- Tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare.
- Drive zero-to-one architectural decisions during a pivotal growth phase.
- Act as both a technical leader and a force multiplier for the team.
- Mentor high-performing engineers.
- Establish operational rigor.
- Partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision.
Benefits
- 100% remote work environment
- Attractive pay and benefits
- Full transparency of pay ranges
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies
- 2 company-wide shutdown weeks each year for self-care
- Paid parental leave
- Employee Assistance Program (EAP)
- Quarterly department stipend
- Community and employee resource groups
- Home office stipend
- $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program
- $50/month wellness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
