About The Position

Apple’s Information Systems and Technology (IS&T) organization supports Apple’s enterprise and customer technology systems. The Enterprise Technology Services (ETS) team develops platforms and services for identity management, factory and device support, infrastructure support, platform support, and collaboration tools that support the Apple ecosystem. As a Site Reliability and Operations Engineer (SRE), you will work closely with application teams to automate operations, optimize infrastructure, and solve issues in a fast-paced environment. The role helps ensure systems are reliable, scalable, and high-performing.

Requirements

  • At least 5 years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field.
  • Experience with Java or scripting languages such as Python, Bash, or Lua.
  • Hands-on experience with one or more relational or NoSQL databases, such as Oracle or MongoDB.
  • Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.

Nice To Haves

  • Hands-on experience with monitoring and logging tools such as Prometheus, Splunk, Grafana, or CloudWatch.
  • Proficiency in Linux, networking concepts such as TLS/SSL, DNS, and load balancers, and troubleshooting in large-scale environments.
  • Experience with source control management such as Git.
  • Understanding of CI/CD, release engineering, and DevOps.
  • Understanding of security standards, policies, and cryptography.
  • Experience with incident and problem management and root cause analysis (RCA).
  • Strong networking and load-balancing experience with tools such as Nginx, Envoy, or NetScaler.
  • Experience in webMethods development and administration.
  • Solid understanding of Kubernetes concepts such as networking, storage, secrets, deployments, and containers.
  • AWS or GCP experience.
  • Knowledge or experience in governance and compliance.
  • Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLAs, SLOs, and SLIs, related telemetry standards and practices, and product feedback.

Responsibilities

  • Work closely with application teams to automate operations.
  • Optimize infrastructure.
  • Solve issues in a fast-paced environment.
  • Help ensure systems are reliable, scalable, and high-performing.
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