Sr. Services Sales Manager

CongaHouston, TX
Hybrid

About The Position

Conga is seeking a Sr. Services Sales Manager to support the selling and negotiation of complex services engagements for implementing Conga Revenue Lifecycle solutions. This role will also focus on maximizing business value from existing implementations and guiding teams through the sales process to closure. The individual will develop subject matter expertise on all Conga solutions and services, with training provided.

Requirements

  • 2+ years of experience in a SaaS environment in a customer-facing sales or technical role.
  • Ability to sell by focusing on and proving Conga’s value rather than price-based conversations.
  • Strong negotiation skills with the ability to manage a sales situation and achieve positive outcomes.
  • Understanding of MEDDPICC or alike, to successfully uncover and convey metric-driven benefits to a customer.
  • Proactive Mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally or externally. Driving and owning the operations. Execution and results oriented.
  • Excellent Communicator. You know what to say, and more importantly how to say it. Excellent sales and presentation skills, to build professional proposals, presentations and be confident to deliver in person and remotely.
  • Energetic and Collaborative. You bring energy and enthusiasm to Conga and customer relationships. You work easily across sales, technical, and business teams.

Nice To Haves

  • Bachelor's degree.
  • Knowledge of the wider Salesforce ecosystem and latest innovations in the SaaS space.
  • Certified Salesforce Admin.

Responsibilities

  • Undertake detailed discovery and scoping sessions with multiple personas to uncover pain points, challenges, and related metrics to build a solid business case.
  • Create customer-facing deliverables, including detailed services proposals, budgetary proposals, and Statements of Work.
  • Present proposals to customers' C-Level Executives, including detailed business cases, project approach, the value of Conga PS, and how to achieve successful business outcomes.
  • Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.).
  • Demonstrate subject matter expertise on all Conga solutions and services.
  • Act independently to determine deal strategies and positioning, to be used with colleagues and partners to successfully win opportunities.
  • Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for key customers, including territory and account planning, pipeline creation (ABM), opportunity management, and forecasting.
  • Collaborate and drive deals internally within Conga across multiple organizations (sales, legal, finance, delivery, and delivery ops) to completion.
  • Help manage strategy and risk at a deal level, leveraging Salesforce and other tools to track opportunities and forecast.
  • Understand deal financials and drive the wider team towards achieving region and company goals.

Benefits

  • Training will be provided on Conga solutions and services.
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