Sr. Services Sales Manager

Conga • Houston, TX

6d • Hybrid

About The Position

Conga is seeking a Sr. Services Sales Manager to support the selling and negotiation of complex services engagements for Conga Revenue Lifecycle solutions. This role involves maximizing business value from existing implementations and guiding teams through the sales process to closure. The position requires subject matter expertise on all Conga solutions and services, with training provided. The Sr. Services Sales Manager will undertake detailed discovery and scoping sessions, create customer-facing deliverables like proposals and Statements of Work, and present these to C-Level Executives. They will also negotiate and build customer relationships, demonstrate subject matter expertise, and act independently to define deal strategies. Collaboration within a POD (AEs, BAMs, CS, Partners) is essential for executing sales strategy, territory and account planning, pipeline creation, opportunity management, and forecasting. The role involves driving deals internally across multiple departments (sales, legal, finance, delivery) and managing deal strategy and risk, utilizing Salesforce and other tools for tracking and forecasting. Understanding deal financials and contributing to regional and company goals is also key.

Requirements

• 2+ years of experience in a SaaS environment in a customer facing sales or technical role.
• Ability to sell by focusing on and proving Conga’s value rather than price-based conversations.
• Strong negotiation skills with the ability to manage a sales situation and achieve positive outcomes.
• Understanding of MEDDPICC or alike, to successfully uncover and convey metric driven benefits to a customer.
• Proactive Mindset. Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally or externally.
• Driving and owning the operations.
• Execution and results oriented.
• Excellent Communicator. You know what to say, and more importantly how to say it.
• Excellent sales and presentation skills, to build professional proposals, presentations and be confident to deliver in person ad remotely.
• Energetic and Collaborative. You bring energy and enthusiasm to Conga and customer relationships. You work easily across sales, technical and business teams.

Nice To Haves

• Bachelor's degree.
• Knowledge of the wider Salesforce ecosystem and latest innovations in the SaaS space.
• Certified Salesforce Admin.

Responsibilities

• Undertake detailed discovery and scoping sessions with multiple personas, to uncover their pain/challenges and related metrics, to build a solid business case.
• Create customer-facing deliverables, including detailed services proposals, budgetary proposals and Statements of Work.
• Present proposals to customers C-Level Executives, including detailed business cases, project approach, the value of Conga PS and how to achieve successful business outcome.
• Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.).
• Demonstrate subject matter expertise on all Conga solutions and services. (training will be provided)
• Act independently to determine deal strategies and positioning, that you can use with other colleagues and partners to successfully win opportunities.
• Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for your key customers, including territory and account planning, pipeline creation (ABM), opportunity management and forecasting.
• Collaborate and drive a deal internally in Conga across multiple organizations (sales, legal, finance, delivery and delivery ops) to completion.
• Help manage the strategy and risk at a deal level and leveraging Salesforce and other tools to track opportunities and forecast.
• Understand deal financials and drive the wider team towards achieving region and company goals.

Benefits

• Opportunities to innovate and support growth through individual and team development
• Environment where every voice is heard
• Training will be provided on Conga solutions and services

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree