Sr. Service Representative

Labcorp • Phoenix, AZ

11d • Onsite

About The Position

Labcorp is seeking a Sr. Courier to join its logistics team at 5005 South 40th Street in Phoenix, Arizona. The position floats between shifts and provides coverage for various courier routes. The schedule may start as early as 6:30 a.m. and end at 4:00 p.m., or start as late as 3:00 p.m. and end at 12:30 a.m. Overtime and rotating weekends may be required. The role includes a company vehicle for route use, with an option to take it home and use it for personal purposes for $125 per month.

Requirements

• High school diploma, GED, or equivalent.
• Valid driver's license and clean driving record.
• Be at least 21 years old.
• Strong punctuality and time-management skills.
• Strong attention to detail and organizational skills.
• Ability to problem-solve customer issues.
• Ability to lift up to 50 lbs. and meet the physical demands of the position.

Nice To Haves

• Three or more years of previous driver or courier experience.
• One or more years of customer service experience.

Responsibilities

• Provide as-needed coverage for various logistics routes as a floater.
• Provide on-route training for new couriers and drivers.
• Assist with dispatch and pickups as needed.
• Load all necessary supplies for daily pickups.
• Complete the daily pickup schedule in a timely manner.
• Deliver all daily pickups to the branch at the end of the shift.
• Handle specimens and lab samples safely and efficiently.
• Safely operate a company vehicle and obey traffic laws.
• Use a handheld electronic device to manage daily pickups.
• Work directly with the dispatcher to handle additional pickups as needed.
• Evaluate traffic patterns, alternative routes, and weather conditions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan
• Company vehicle for route use, with an option to take it home and use it personally for $125 per month

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED